Assistant Store Manager

Columbia Sportswear•Phoenix, AZ

About The Position

The Assistant Store Manager is a key member of the Store Leadership Team and assists the Store Manager in ensuring effective store operations. The role executes strategies to improve customer service, drive store sales, and increase profitability. As a positive role model and leader, the Assistant Store Manager supports a collaborative team environment and helps deliver exceptional customer service while advancing Columbia Sportswear Company’s mission of connecting active people with their passions.

Requirements

5+ years of experience in the position or specialization.
Skill operating a Point of Sales (POS) system, other in-store computerized systems, and a telephone.
Ability to use judgment to identify and resolve day-to-day technical and operational problems.
Effective communication skills, including the ability to exchange ideas and information with store leadership, associates, and consumers.
Availability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Provide leadership and direction to store staff, including supervisors and associates.
Execute and support plans to enhance employee productivity and performance.
Assist the Store Manager with interviewing, hiring, training, and coaching staff as needed.
Provide day-to-day coaching and direction to help staff meet performance standards.
Maintain appropriate inventory levels through effective replenishment, organization, shrink control, and communication.
Assist the Store Manager in developing and implementing action plans addressing store sales, goals, safety, training, and personnel development.

Benefits

Quarterly bonus program based on store performance.
Comprehensive medical coverage with FSA/HSA options.
Dental, vision, and well-being plans.
401(k) participation with company matching.
Paid time off and floating holidays.
Quarterly reimbursement program supporting health and fitness.
Employee Assistance Program offering access to mental health and financial services, fitness-program discounts, and other support.
Paid Culture and Community and Volunteer Hours.
Tuition Assistance Program and learning and development courses.
Employee discounts on Columbia, prAna, Sorel, and Mountain Hardwear products.
Life insurance, disability coverage, flexible spending accounts, health savings accounts, and voluntary benefits including accident, critical illness, hospital indemnity, and legal services.
Free, confidential, 24/7/365 counseling services through EAP+.
Wellness benefits and a generous time-off program.