Assistant Store Manager

Batteries Plus•Norfolk, VA
•Onsite

About The Position

The Assistant Store Manager at GEN Aspire, LLC dba Batteries Plus supports daily store operations and helps maintain a smooth, safe, customer-focused environment. The role works with management to oversee team performance, coach staff, handle customer inquiries, manage inventory, and contribute to sales goals. The Assistant Store Manager also develops technical skills to repair cell phones, tablets, and key fobs, conducts safety checks, and helps ensure compliance with company policies. The position is onsite in Norfolk and involves collaborating with the team to promote a positive, energetic store atmosphere and high standards of customer service and operational excellence.

Requirements

  • Strong leadership abilities to motivate and guide a team.
  • Excellent communication skills for engaging with customers and staff.
  • Problem-solving mindset.
  • Organizational skills for inventory management and daily operations.
  • Adaptability and forward-thinking in response to customer needs and market trends.
  • Commitment to safety and compliance.
  • Customer-centric approach and ability to build relationships.

Responsibilities

  • Assist management in overseeing team performance and coach staff to improve customer service.
  • Develop technical skills to repair cell phones, tablets, and key fobs.
  • Help manage inventory and keep products organized and accessible.
  • Respond promptly to customer inquiries and challenges using problem-solving skills.
  • Conduct safety checks and ensure compliance with company policies.
  • Collaborate with the team to foster an energetic atmosphere and customer-centric culture.
  • Participate in achieving sales goals and maintain high standards of excellence within the store.

Benefits

  • Competitive salary
  • Paid time off
  • Bonus plan
  • Paid training
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