Assistant Store Manager

The Salvation Army USA Central Territory•West Allis, WI

2d•$14 - $17

About The Position

The Assistant Store Manager is a full-time support leadership role assisting the Store Manager with day-to-day store operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping. The role supports The Salvation Army’s mission and aims to contribute to community programs through a safe, clean, and welcoming store environment. The position is based in West Allis, Wisconsin, pays $14–$17 per hour, and is scheduled for 40 hours per week. Flexible availability is required for Monday through Saturday, including early and late shifts and most weekends. Occasional travel to various locations for work or training may be required. Paid register and store-procedure training, ongoing coaching, and support from store leadership are provided.

Requirements

High school diploma or equivalent.
Two years of retail experience.
Valid driver’s license.
Strong English communication skills.
Basic computer proficiency, including POS systems.
Ability to pass a pre-employment background check.
Flexibility to work early shifts, late shifts, and most weekends.
Availability for occasional travel to various locations for work or training.
Regular standing, walking, and manual dexterity.
Ability to lift or move up to 50 pounds regularly and occasionally lift up to 100 pounds.
Ability to climb, balance, stoop, kneel, or crouch as needed.
Clear close and distance vision, with ability to adjust focus.

Nice To Haves

Thrift-store experience is a plus.

Responsibilities

Support staff training and supervision as assigned.
Implement strategies to meet production and sales goals.
Assist the Store Manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility.
Ensure compliance with OSHA and The Salvation Army’s safety and security policies.
Work with the Store Manager to keep income and expenses within budgeted parameters.
Protect resources through product-control procedures to prevent shrinkage.
Implement customer development and retention plans.
Create an enjoyable shopping experience.
Work proactively to improve The Salvation Army’s image among staff and the community.
Support The Salvation Army’s mission statement.
Support banking and record-keeping procedures.
Document and provide information for personnel reviews and corrective actions.
Communicate with the Store Manager regarding all aspects of store operations.
Handle other duties as assigned.

Benefits

Medical, prescription drug, dental, vision, and hearing coverage.
Employer-paid basic life and AD&D insurance.
Employer-paid basic long-term disability coverage.
Optional voluntary life, short-term disability, and enhanced long-term disability coverage.
Paid vacation, sick time, and holidays.
Flexible spending accounts.
403(b) retirement savings plan.
Employer-funded pension plan for eligible employees.
Employee discount.
Employee Assistance Program.
Paid training on register and store procedures.
Ongoing coaching and support from store leadership.