Assistant Store Manager

Travelpro Products, Inc. • Merrimack, NH

3d • Onsite

About The Position

Travelpro is seeking an Assistant Store Manager for its Merrimack Premium Outlets store. The role supports daily retail operations and exceptional consumer experiences while maintaining Travelpro brand standards. Working closely with store leadership, the Assistant Store Manager contributes to team development, operational consistency, merchandising execution, and sales performance. The role helps strengthen consumer engagement and foster a collaborative, high-performing retail culture.

The Assistant Store Manager supports store operations, scheduling, store readiness, onboarding, training, coaching, team performance, records, documentation, and safety standards. When needed, this person assumes leadership responsibilities in the Store Manager’s absence. The role also reinforces consumer engagement and team selling, maintains merchandising and promotional standards and pricing accuracy, supports inventory and merchandise processing, and helps resolve consumer concerns.

The position is full-time and based at Travelpro Luggage Outlet, 80 Premium Outlets Blvd. Suite 369, Merrimack, NH 03054. Travelpro describes a culture emphasizing collaboration, accountability, innovation, and continuous improvement, and is an equal opportunity employer and drug-free workplace.

Requirements

• High school diploma or equivalent required.
• Strong communication, consumer engagement, and organizational skills.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Consumer-focused, collaborative, and service-oriented approach.
• Ability to manage multiple priorities in a fast-paced retail environment.
• Strong interpersonal and coaching skills.
• Detail-oriented, with strong follow-through and accountability.
• Adaptable and energized by leadership, teamwork, and operational excellence.

Nice To Haves

• 2–4 years of retail experience preferred.
• Supervisory or retail leadership experience preferred.
• Experience supporting merchandising, inventory management, and operational execution.
• Experience working in fast-paced, consumer-facing retail environments.
• Visual merchandising experience preferred.

Responsibilities

• Support daily store operations, scheduling, operational consistency, and overall store readiness.
• Assist with onboarding, training, coaching, and development of store team members.
• Maintain store records, operational documentation, and safety standards.
• Partner with store leadership to support team performance and operational goals.
• Assume leadership responsibilities when the Store Manager is absent, as needed.
• Deliver and reinforce exceptional consumer engagement throughout the store experience.
• Support team selling efforts and assist consumers throughout the sales process.
• Maintain visual merchandising, promotional updates, pricing accuracy, and brand standards.
• Support inventory organization, merchandise processing, and operational accuracy.
• Help resolve consumer concerns and communicate operational opportunities to leadership.

Benefits

• Paid time off.
• Company-paid holidays.
• Medical, dental, and vision benefits.
• Health Savings Accounts.
• Wellness programs.
• 401(k) company match.
• Employee-led engagement initiatives focused on wellbeing, collaboration, and belonging.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED