Assistant Store Manager

Tommy Bahama•Winter Park, FL

About The Position

The Assistant Store Manager supports the Store Manager and store leadership by motivating, supporting, and communicating with the team to provide an exceptional lifestyle experience for guests and team members. The role helps foster a welcoming, fun environment while meeting guest expectations and delivering world-class service. The Assistant Store Manager builds sales and service relationships with guests, models effective sales and service behaviors, and works with the Store Manager to achieve sales plans through planning, execution, business analysis, and streamlined store processes. The role also helps create a learning environment, coach and develop retail team members, and support thoughtful hiring, clear performance expectations, and internal career growth.

Requirements

  • At least 3 years of retail experience.
  • At least 2 years of management team supervision experience.
  • Exposure to merchandising and retail visual concepts.
  • Experience coaching and developing a team.
  • Strong leadership and organizational skills.
  • Ability to collaborate naturally, analyze reports, identify opportunities, and take initiative in making merchandising and presentation adjustments.
  • College degree in Business or a related field.
  • Willingness to work varied hours and days, including nights, weekends, and holidays, as needed.
  • Ability to lift and/or move up to approximately 50 pounds frequently.
  • Ability to bend, stoop, or kneel frequently.
  • Ability to climb ladders occasionally.
  • Ability to stand routinely for the duration of a shift, up to 8 hours.

Responsibilities

  • Partner with the Store Manager and lead by example through motivation, support, and communication.
  • Build strong sales and service relationships with guests across store operations.
  • Model key sales and service behaviors to create an optimal guest purchase experience.
  • Work with the Store Manager to achieve sales plans through planning, execution, business analysis, and streamlining store processes.
  • Coach and develop Retail Team Members and foster a learning environment.
  • Support thoughtful hiring, clear performance expectations, and internal career growth.
  • Perform other duties as required to support the business.
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