Assistant Store Manager

Pandora • Bay Lake, FL

3d

About The Position

The Assistant Store Manager (ASM) supports the Store Manager and helps deliver store success by embodying Pandora’s brand, culture, and product knowledge. The role spends significant time on the sales floor, engaging with customers and working alongside the team to drive sales and exceptional customer experiences. The ASM coaches and inspires the sales team, helps achieve individual and store performance goals, and maintains merchandising and operational standards. The position requires a flexible schedule, including nights, weekends, and holidays, and applicants must complete an assessment emailed after submitting an application.

Requirements

• At least 2 years of experience in a high-performance selling environment.
• Strong written and verbal communication skills, with the ability to connect with people at all levels of the organization.
• Business acumen and analytical thinking to deliver positive results.
• Strong time-management skills, including setting and adjusting priorities and delegating tasks.
• Knowledge of general computer software, including Microsoft Office 365 Suite, and retail point-of-sale systems.
• Be at least 18 years old and able to provide proof of identity and eligibility to work.
• Ability to work a flexible schedule that includes nights, weekends, and holidays.
• Ability to stand for extended periods, lift more than 50 pounds, and arrive at work on time.

Responsibilities

• Support the Store Manager in delivering store success.
• Engage with customers and work alongside the team on the sales floor to drive sales.
• Build genuine connections with customers to exceed individual and store sales goals.
• Achieve commercial targets and key performance indicators (KPIs).
• Deliver memorable shopping experiences through product knowledge and brand loyalty.
• Coach and inspire the sales team, fostering accountability for individual and store performance.
• Provide real-time feedback and guidance to help team members achieve KPI goals.
• Build lasting customer relationships beyond transactions.
• Build a talent network and recruit Sales Associates and Sales Leads for seasonal and core hiring.
• Maintain merchandising and retail operational standards.
• Perform other duties as assigned.

Benefits

• Base compensation plus bonuses.
• 401(k) plan.
• Medical, dental, and vision benefits.
• Short- and long-term disability coverage.
• Basic life and AD&D insurance.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, and LinkedIn Learning.
• Tuition reimbursement.
• Paid time off including vacation, personal, sick, birthday, and celebration days.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed