Assistant Store Manager - Hopple, Cincinnati, OH

DTLR, Inc. • Cincinnati, OH

3d • $15 - $17 • Onsite

About The Position

The Assistant Store Manager assists the Store Manager in overseeing the daily operations of a retail store to support sales and profitability. The role focuses on merchandising execution, expense and inventory management, team training and development, human resources activities, and outstanding customer service. The Assistant Store Manager helps uphold company policies, operational compliance, safety, and business standards, and supports the store team in meeting its goals. A standard work week does not exceed 40 hours, and the role requires a flexible schedule that may include days, nights, weekends, and holidays. The employee may work in multiple stores within the assigned district and must be willing to travel by car, plane, or train.

Requirements

• At least one year of retail management experience.
• Solid knowledge of business and excellent command of English for effective communication with management, associates, and customers.
• Strong interpersonal skills and demonstrated poise, tact, and diplomacy when handling sensitive and confidential situations.
• Ability to think strategically and plan and organize effectively.
• Professionalism in all situations.
• Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
• Results-driven critical and creative thinking, project management, time management, analytical, and organizational skills.
• Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
• Ability to plan, organize, multitask, set priorities, and proactively respond to changing demands from multiple sources.
• Ability to execute directives with precision and consistency.
• Working knowledge of Microsoft Office products.
• Willingness to work in multiple stores in the assigned district.
• Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
• Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
• Reliable transportation.
• Willingness to travel by car, plane, or train.

Responsibilities

• Oversee the quality and performance of retail store staff.
• Ensure compliance with company policies and procedures.
• Model effective leadership to build commitment to store goals and training standards.
• Assist with recruiting, selecting, training, and developing store personnel.
• Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
• Assist with expense management and develop strategies to help stores perform within budget.
• Help monitor and identify issues related to loss or inventory inconsistencies, supporting shrink goals at or below company plan.
• Monitor and control operational compliance, safety, and business standards.
• Support employee training in suggested selling and merchandising techniques.
• Uphold customer service standards and help provide a friendly environment in which customers receive outstanding service.
• Assist in completing accurate and regular merchandise inventory counts.
• Perform other duties as assigned.

Benefits

• Bonus opportunity if guidelines or criteria are met.
• Company 401(k) plan available to all roles.
• Full-time roles are eligible for medical, dental, and vision coverage, and company-paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed