Assistant Store Manager
About The Position
Burton is a purpose-led brand rooted in snowboarding and the outdoors, working to maximize positive social impact and minimize negative environmental impact while delivering high-quality performance products. The company is committed to diversity, equity, and inclusion and to making snowboarding and the outdoors accessible to all. In its stores, the team connects customers with the brand and creates a welcoming environment for experienced riders, beginners, and newcomers alike. The full-time Assistant Store Manager assists with the overall performance of a retail location. The role supports store operations and sales, customer experience, merchandise presentation, staff development, inventory control, and community engagement through events and partnerships. Candidates must reside at hire in one of the states or jurisdictions listed in the posting: California, Colorado, Connecticut, Washington D.C., Florida, Idaho, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Utah, Vermont, Washington, West Virginia, or Wisconsin.
Requirements
- 1–3 years of retail experience in a large-volume retail environment, preferably in a comparable position.
- Positive, outgoing personality and ability to bring Burton's passion to customers.
- Strong operational, organizational, and analytical skills.
- Excellent customer service skills.
- Strong knowledge of snowboarding products and their application.
- Ability to proficiently operate a Windows-based system.
- Ability to work nights, weekends, and holidays.
- Must reside in one of the eligible states or jurisdictions at the time of hire.
- Ability to stand and walk for extended periods; reach overhead, bend, squat, kneel, carry products, and walk up and down stairs carrying store items.
- Ability to regularly perform store maintenance, including sweeping, vacuuming, emptying trash, and cleaning.
- Ability to safely lift boxes up to 50 pounds and comfort climbing ladders.
Nice To Haves
- NewStore POS system experience.
- Passion for prototyping new ways of doing things, drive to challenge oneself, and willingness to learn.
Responsibilities
- Provide a superior customer experience for all Burton guests.
- Support daily store operations, including opening and closing, and help achieve store sales.
- Assist in implementing merchandise programs and managing store presentation to create an engaging shopping environment that meets or exceeds customer expectations.
- Ensure operational processes and policies are followed and maintained.
- Coach, teach, train, and develop team employees.
- Provide the Store Manager with input on growth opportunities and competitive challenges.
- Follow Burton procedures to meet sales goals and protect company assets.
- Execute in-store and remote events to build the local community, drive store traffic, introduce new customers to the brand, and achieve sales targets.
- Assist with store set-up, merchandising, and inventory control.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
