Assistant Store Manager
About The Position
The Assistant Store Manager partners with the Store Manager to oversee the daily operation of an AT&T retail store. The role helps manage and develop the store team, supports merchandising and product launches, and works to meet and exceed sales objectives while ensuring customers receive an exceptional experience with AT&T products and services. The Assistant Store Manager may also conduct outreach and promotional activities, including off-site events as needed. The position includes paid training and coaching retail sales consultants to help them meet sales and service goals.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and ability to champion change.
- Ability to inspire a team through high performance, collaboration, and teamwork.
- Ability to use professional expertise to solve problems and analyze issues.
- Ability to take initiative and strive to create results.
Responsibilities
- Partner with the Store Manager to oversee daily store operations.
- Help manage, develop, and coach retail sales consultants to meet sales and service goals.
- Assist with merchandising and product launches.
- Help meet and exceed sales objectives while ensuring customers have an extraordinary experience with AT&T products and services.
- Perform outreach and promotional activities, including off-site events as needed.
- Collaborate with key stakeholders on initiatives beyond the store.
- Champion change, encourage collaboration and teamwork, analyze issues, solve problems, and strive to create results.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays.
- Paid parental leave.
- Paid caregiver leave.
- Additional sick leave may be available, subject to applicable terms.
- Adoption reimbursement.
- Short- and long-term disability benefits.
- Life and accidental death insurance.
- Supplemental critical illness, accident, hospital indemnity, and group legal benefit programs.
- Employee assistance programs (EAP).
- Employee wellness programs.
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
