Assistant Store Manager

Sherwin-Williams•Stratham, NH

12d•$58,813 - $64,146

About The Position

The Assistant Store Manager works with the Store Manager to organize, plan, and implement strategies in a Sherwin-Williams paint store. The role supports store operations, including customer service, marketing, merchandising, inventory, finances, and store safety. It also assists with supervising and training staff and contacting customers to generate sales leads. The typical schedule is 44 hours per week and may include evenings and/or weekends. The position is eligible for performance-based bonuses, subject to the terms of the Company's applicable plans. The role is also eligible for benefits including medical, dental, and vision coverage; Flexible Spending Accounts; disability coverage; security, retirement, and savings benefits; and paid time away, including personal, parental, and medical leave, vacation, and holidays.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the country of employment without requiring employment visa sponsorship now or in the future.
Must have a valid, unrestricted driver's license.
Must have at least a high school diploma or GED.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.

Nice To Haves

At least one year of experience in retail, sales, or customer service, or completion of a Sherwin-Williams Management Training Program.
At least one year of experience in a leadership role, supervising others, or leading teams.
Previous work experience selling paint and paint-related products.
Work experience using timekeeping and/or customer relationship management (CRM) systems.
An associate's degree or higher in business, sales, or marketing.
Willingness to relocate for future job opportunities.
Ability to read, write, comprehend, and communicate in more than one language.
Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

Support business strategies to increase sales and optimize profitability.
Ensure high levels of customer satisfaction through excellent service.
Build and maintain knowledge of products to make effective customer recommendations.
Build positive relationships with wholesale and retail customers.
Complete store administration.
Ensure compliance with policies and procedures, including safety, loss prevention, and security.
Maintain store condition and visual merchandising standards, including promotional packages and sales floor displays.
Support employee training, development, performance management, and corrective action.
Respond to and resolve customer and employee complaints.
Partner with the Store Manager on outside sales calls to increase market share.
Contact customers to generate sales leads.