Assistant Store Manager
About The Position
The Assistant Store Manager (ASM) supports the Store Manager and contributes to the store’s success by embodying Pandora’s brand, culture, and products. The role spends significant time on the sales floor engaging with customers and working alongside the team to deliver exceptional customer experiences and drive sales. The ASM helps build a passionate team of brand ambassadors, exceed sales goals and KPIs, maintain retail and merchandising standards, and foster customer loyalty. The position includes coaching, hiring support, and other duties as assigned. Applicants must complete an assessment emailed after submitting an application.
Requirements
- At least 2 years of experience in a high-performance selling environment.
- Strong written and verbal communication skills and the ability to connect with people at all levels of the organization.
- Business acumen and analytical thinking to deliver positive results.
- Strong time-management skills, including setting and adjusting priorities and delegating tasks.
- Knowledge of general computer software, including Microsoft Office 365 Suite, and retail point-of-sale systems.
- Must be at least 18 years old and able to provide proof of identity and eligibility to work.
- Must have a flexible schedule that includes nights, weekends, and holidays.
- Ability to stand for extended periods and lift more than 50 pounds; timely arrival to work is required.
Responsibilities
- Support the Store Manager in delivering store success.
- Engage with customers on the sales floor and work alongside the team to drive sales.
- Build genuine connections with customers and exceed individual and store sales goals.
- Work toward commercial targets and key performance indicators (KPIs).
- Deliver excellent shopping experiences through product knowledge and brand loyalty.
- Coach and inspire the sales team, promote accountability, and provide real-time feedback and guidance toward KPI goals.
- Build lasting customer connections beyond individual transactions.
- Help recruit Sales Associates and Sales Leads for seasonal and core hiring.
- Maintain merchandising and retail operational standards.
- Perform other duties as assigned.
Benefits
- Base compensation plus bonus
- 401(k) plan
- Medical insurance
- Dental insurance
- Vision insurance
- Short- and long-term disability coverage
- Basic life and AD&D insurance
- Anniversary gift cards
- Product discounts
- Learning and development programs
- Continuous feedback
- LinkedIn Learning
- Tuition reimbursement
- Paid time off, including vacation, personal, sick, birthday, and celebration days
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
