Assistant Store Manager

J. Jill•Annapolis, MD
•$20•Onsite

About The Position

The Assistant Store Manager supports the overall success and profitability of a J.Jill store by building customer relationships, inspiring and developing the team, and helping deliver a meaningful customer experience. The role supports the Store Manager in store operations and takes ownership of assigned responsibilities, approaching challenges proactively and with a solution-oriented mindset. The position also contributes to community engagement and represents J.Jill’s inclusive culture and values.

Requirements

  • At least 1 year of experience in a leadership role.
  • Ability to support and develop high-performing teams.
  • Strong customer service skills and ability to build lasting relationships.
  • Experience analyzing business trends and executing action plans.
  • Passion for fashion, styling, and merchandising.
  • Excellent communication skills and ability to manage ambiguity with confidence.
  • Availability to work a flexible schedule, including weekends, evenings, and holidays.
  • Ability to perform the listed physical duties, including lifting and carrying up to 30 pounds and joint/team lifting.

Nice To Haves

  • 2 or more years of Women’s Specialty Retail experience.

Responsibilities

  • Act as a role model and develop strong customer relationships through genuine interactions.
  • Support community engagement initiatives that strengthen the brand’s presence.
  • Assist with hiring, training, and developing a high-performing team.
  • Lead by example, coaching and supporting associates and recognizing individual and team achievements.
  • Analyze sales trends, set goals, execute strategies, and communicate with the team to meet or exceed targets while ensuring a seamless shopping experience.
  • Maintain knowledge of J.Jill products and offer personalized styling recommendations.
  • Support daily store operations, manage inventory, lead floor sets, and uphold visual merchandising standards.
  • Support the Store Manager in overall store success and take ownership of assigned responsibilities.
  • Adapt communication to different organizational levels and audiences.
  • Perform additional responsibilities as assigned.

Benefits

  • Competitive salary with retail incentive plan eligibility.
  • Opportunities for career growth and professional development.
  • Associate discount.
  • 401(k) retirement plan with discretionary match.
  • Tuition reimbursement.
  • Medical, dental, and vision coverage for eligible full-time associates.
  • Paid time off for eligible full-time associates.
  • Employee Assistance Program.
  • Additional group discounts.
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