Assistant Store Manager

Carters Inc. • Paramus, NJ

29d • $21 - $27

About The Position

As an Assistant Store Manager at Carter’s, you will represent the brand to growing families and help create a welcoming, inclusive environment for customers and employees. You will support store operations, coach team members, help develop and retain a successful team, and partner with the Store Manager to improve business results. The role includes customer engagement, workforce management, merchandising and promotional execution, and operational controls. Availability may include days, nights, weekends, and holidays as scheduled, including at least two closing shifts per week.

Requirements

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.
• Positive and solutions-oriented mindset.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers, provide assistance, and explain product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching others.
• Analyze business results and take action to improve performance by communicating and driving KPIs with the team.
• Build customer loyalty through company-sponsored programs, including credit.
• Participate in recruiting, hiring, training, and developing store team members with the Store Manager.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report task completion and financial results using company tools.
• Partner with the Store Manager on merchandising standards, promotional planning, markdown execution, and product placement.
• Help reduce loss through customer service, education, and operational controls.

Benefits

• Health benefits
• Mental health benefits
• 30% discount on Carter’s brands
• Referral bonuses
• Tuition-free GED or bachelor’s degree program, or English as a second language learning, through the Advance You program
• Paid time off
• Paid holidays
• Parental leave
• Adoption assistance
• Charitable matching gifts
• Professional and personal development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED