Assistant Store Manager

The Salvation Army Central Territory•Franklin, WI
•Onsite

About The Position

The Assistant Store Manager supports the Store Manager with day-to-day store operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping. This full-time role contributes to store performance and supports The Salvation Army’s mission and community programs. Training is provided on register and store procedures, with ongoing coaching and support from store leadership.

Requirements

  • High school diploma or equivalent.
  • Two years of retail experience.
  • Valid driver’s license.
  • Strong English communication skills.
  • Basic computer proficiency, including POS systems.
  • Ability to pass a pre-employment background check.
  • Flexibility to work early and late shifts and most weekends.
  • Availability for occasional travel to various locations for work or training.
  • Regular standing, walking, and manual dexterity.
  • Ability to lift or move up to 50 pounds regularly and occasionally lift up to 100 pounds.
  • Ability to climb, balance, stoop, kneel, or crouch as needed.
  • Clear close and distance vision and ability to adjust focus.

Nice To Haves

  • Thrift experience.

Responsibilities

  • Support staff training and supervision as assigned.
  • Implement strategies to meet production and sales goals.
  • Assist with store maintenance and appearance, including safety, security, cleanliness, and utilities.
  • Ensure compliance with OSHA and Salvation Army safety and security policies.
  • Work with the Store Manager to keep income and expenses within budgeted parameters.
  • Protect resources through product-control procedures to prevent shrinkage.
  • Implement customer development and retention plans.
  • Help create an enjoyable shopping experience.
  • Work proactively to improve The Salvation Army’s image among staff and the community.
  • Support The Salvation Army’s mission statement.
  • Assist with banking and record-keeping procedures.
  • Document and provide information for personnel reviews and corrective actions.
  • Communicate with the Store Manager regarding all aspects of store operations.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Prescription drug coverage
  • Dental coverage
  • Vision coverage
  • Hearing coverage
  • Employer-paid basic life and AD&D insurance
  • Employer-paid basic long-term disability coverage
  • Optional voluntary life insurance
  • Optional short-term disability coverage
  • Optional enhanced long-term disability coverage
  • Paid vacation
  • Paid sick time
  • Paid holidays
  • Flexible spending accounts
  • 403(b) retirement savings plan
  • Employer-funded pension plan for eligible employees
  • Paid training on register and store procedures
  • Ongoing coaching and support from store leadership
  • Employee discount
  • Employee Assistance Program
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