Assistant Store Manager

MFA Oil Company • Lexington, MO

5d • Onsite

About The Position

Break Time Assistant Managers assist with the management and operation of a Break Time convenience store. They manage the location in the Store Manager’s absence, coach and mentor team members, and assist with store finances and expense control. Assistant Managers are expected to provide energetic leadership and help create a positive customer experience.

The role includes customer service, daily store operations, merchandising and sales, shift supervision, communication, financial controls, teamwork, and use of store technology. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties.

MFA Petroleum Company is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas. MFA Oil supplies fuels, lubricants, and propane across several states and also operates BluSphere Energy and APM.

Requirements

• Be at least 18 years of age.
• Be available to work and/or support all shifts, including weekends and holidays.
• Have a valid driver’s license, vehicle insurance, and reliable transportation to and from the bank; the vehicle must be locked and secured when transporting deposits.
• Demonstrate strong customer service skills and thrive in a fast-paced environment.
• Work effectively independently and in leading a team.
• Perform assigned duties accurately and with minimal supervision.
• Perform mathematical calculations for making change, completing shift reports, and accounting for products during vendor check-in.
• Learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Be physically able to move and position products in a cooler at temperatures as low as 30 degrees for up to one hour, and in a freezer at temperatures as low as 0 degrees.
• Be physically able to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
• Remain standing for up to nine hours per shift.
• Occasionally ascend and descend ladders to handle inventory or products.
• Visually observe and inspect items and the work environment for job responsibilities and safety concerns.
• Speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
• Meet company requirements, including successfully passing a pre-employment background check and drug test.
• Have legal authorization to work in the United States.

Nice To Haves

• Prior management or leadership experience.
• High school diploma or GED equivalent.
• Experience in retail sales.

Responsibilities

• Provide excellent customer service, greet and thank customers, support peak hours, handle complaints, and conduct accurate transactions.
• Assist with store operations, including reporting, banking, inventory, bookkeeping, fuel management, facility and equipment upkeep, cleanliness, opening and closing, and food programs and safety.
• Assist with marketing and merchandising, including pricing, promotions, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced.
• Perform shift supervision in the Store Manager’s absence; provide input for performance evaluations and disciplinary actions; and help train employees on company policies and procedures.
• Maintain timely, professional communication with customers, vendors, employees, and management.
• Understand store finances and profitability; control merchandise and cash shortages and other expenses; prepare for and participate in inventory audits; perform loss-control functions; and help meet or exceed sales and controllable-expense goals.
• Assist with recruiting, training, coaching, and developing associates; model professional conduct; promote teamwork and a positive work culture; and lead the team in following applicable regulations.
• Use store technology, including point-of-sale systems, computers, and handheld devices, and perform calculations for change, shift reports, and product counts.
• Adhere to company and position-specific policies and procedures and perform other duties as assigned.

Benefits

• Competitive wages.
• Paid time off.
• Opportunity for performance incentives.
• Employee assistance program.
• On-the-job training and opportunities for internal advancement and professional development.
• Educational expense assistance for employees pursuing education aligned with their employment within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed