Assistant Store Manager

ACE Hardware (Niemann Foods)•Antigo, WI

35d

About The Position

The Assistant Store Manager assists the ACE Store Director in maintaining genuine customer care and overseeing store operations to support sales and profitability. The role focuses on merchandising, inventory, expense control, operating costs, and shrinkage. The Assistant Store Manager also represents Niemann Foods within the store and community and may perform other duties assigned by a supervisor. Position requirements may vary by store location.

Requirements

High school diploma or GED.
Product knowledge of hardware-related products.
1 to 3 months of related experience and/or training.
Product knowledge, passion for the hardware business, leadership skills, people and communication skills, excellent customer service skills, integrity, and ability to multitask.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, and procedure manuals; and present information and respond to questions from groups of customers or associates.
Basic math skills, including addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and sales per associate hour.
Ability to meet the described physical demands, including standing, walking, handling items, reaching, climbing, balancing, stooping, kneeling, crouching, and lifting or moving loads up to 100 pounds at the stated frequencies.
Some locations may require Power Industrial Truck Certification.

Nice To Haves

Knowledge of retail computer systems, Word, and Excel.

Responsibilities

Drive store sales by ensuring customers are acknowledged, their project needs are met, and concerns are resolved quickly.
Control shrink, expenses, and labor.
Maintain appropriate merchandise stock levels, adjacencies, presentations, signing, and assortment across departments; ensure the selling floor is adequately stocked.
Assist in evaluating and responding to performance issues.
Assist the Store Director with training and developing the store team.
Process information and merchandise using computer and point-of-sale systems; assist with stocking supply deliveries and back stock, including building and filling displays.
Operate and use equipment necessary to run the store.
Work varied hours and days to oversee store operations.
Ensure compliance with applicable laws, policies, and procedures; follow ACE programs and promotions.
Represent Niemann Foods within the store and community.
Enforce safety policies and procedures and serve as a safety role model.
Manage 3–4 store associates; provide direction, coordination, and evaluation; plan, assign, and direct work; train and develop associates; reward and discipline associates; and address complaints and resolve problems.
Perform other duties as assigned by the supervisor.