Assistant Store Manager

Sprouts Farmers Market•San Diego, CA

About The Position

At Sprouts Farmers Market, the Assistant Store Manager directs business processes at an assigned store and works to deliver positive results. The role requires competence across perishable and non-perishable departments to ensure programs and processes are executed to drive sales and efficiency. The Assistant Store Manager inspires and motivates a team to provide superior customer service in a fast-paced, friendly environment while complying with company safety, labeling, health, and weights and measures standards. They oversee the entire store when the Store Manager is absent and drive store sales, team member engagement, and customer advocacy through leadership focused on people, processes, partners, and performance. The Assistant Store Manager leads approximately ten people, including Department Managers and Receivers, and develops the store leadership team. The role manages store operations and performance, including inventory, labor, expenses, sales execution, customer experience, compliance, safety, merchandising, receiving, pricing, and loss prevention. It includes independent supervisory judgment over assigned team members and Department Managers, with input into staffing and employment decisions. The position requires a flexible schedule that may include nights, weekends, and holidays, and physical work such as lifting, pushing and pulling merchandise, standing, walking, reaching, and transferring items. The role uses a range of office, retail, and grocery equipment. The stated annual pay range is $70,304.00–$110,100.31, with pay determined based on applicable experience and qualifications.

Requirements

  • Be at least 21 years of age.
  • High school diploma or equivalent.
  • One to three years of retail experience, or an acceptable combination of education and experience.
  • Demonstrated success leading perishable and non-perishable department operations, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, leadership development, performance appraisals, deadlines, inventory and shrink, sales promotions, and merchandising.
  • Professional written and verbal communication skills, attention to detail, analytical ability, and solution-focused decisiveness.
  • Proficiency in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
  • Flexibility to work a schedule that changes with business needs, including nights, weekends, and holidays.
  • Have and maintain Food Safety certification.
  • Able to lift 60 pounds between 15 inches and 70 inches above the ground; lifting heavier items is occasionally required.
  • Able to push and pull racks and U-boats, with required force ranging from 80 to 100 pounds.
  • Able to stand continuously on hard surfaces, walk up to two miles, reach vertically to upper levels, and transfer items horizontally.
  • Wear task-appropriate PPE, including non-slip closed-toe shoes, long pants, and gloves, including latex and/or cut-resistant gloves.

Nice To Haves

  • A degree in business management, marketing, retailing, communications, advertising, or a related field is preferred.

Responsibilities

  • Model Sprouts values and leadership behaviors to positively shape store culture.
  • Develop, motivate, and engage the store leadership team and team members to deliver exceptional customer service.
  • Lead approximately ten people, including all Department Managers and Receivers, with courtesy, respect, integrity, and care.
  • Celebrate store successes and identify and address opportunities for continual improvement.
  • Teach team members to exceed customer expectations and demonstrate advanced product knowledge when assisting customers and training staff.
  • Communicate expectations, policy changes, initiatives, and product knowledge, and provide and receive constructive feedback and direction.
  • Address emergencies, crises, equipment failures, and other issues with urgency.
  • Manage inventory, labor, and expenses to meet targets as a rate to sales.
  • Maintain compliance with safety and food safety requirements, including Ecolab and PCR audits; address safety, security, and loss-prevention concerns with the BPS team.
  • Ensure compliance with federal, state, and company requirements related to labor, health, safety, and sanitation, maintaining a safe and clean work environment.
  • Drive sales growth and store experience execution according to Educate and Enrich standards, including store conditions, advertising directives, top-item knowledge, and department schematics.
  • Maintain top-item in-stock conditions through fresh-item management, perpetual inventory, and computer-assisted ordering.
  • Oversee inventory processes, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise, with attention to code dates and sanitation.
  • Oversee invoices from distribution centers and vendors and report discrepancies to suppliers as needed.
  • Lead Receivers and maintain backroom organization, cleanliness, and safety.
  • Help build and maintain sales-floor displays in accordance with company programs and standards.
  • Verify products are fresh, labeled, and accurately priced; oversee price changes and stay current on sale prices.
  • Supervise Department Managers and assigned team members by directing work, evaluating performance, coaching, assigning responsibilities, and identifying development opportunities.
  • Make recommendations regarding hiring, promotion, discipline, termination, performance management, leadership development, corrective action, and staffing matters.

Benefits

  • Competitive pay.
  • Sick time plan for the employee or immediate family members.
  • Vacation accrual plan.
  • Opportunities for career growth.
  • 15% discount on Sprouts purchases for the employee and one other household family member.
  • Flexible schedules.
  • Employee Assistance Program (EAP).
  • 401(k) retirement savings plan with a company match.
  • Company-paid life insurance.
  • Contests and appreciation events throughout the year.
  • Performance-based bonus, subject to eligibility requirements.
  • Medical, dental, and vision coverage, subject to eligibility requirements.
  • Health Savings Account with company match, subject to eligibility requirements.
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
  • Company-paid short-term disability coverage, subject to eligibility requirements.
  • Paid parental leave for mothers and fathers, subject to eligibility requirements.
  • Paid holidays, subject to eligibility requirements.
  • DailyPay access for eligible employees, allowing earned wages to be transferred before payday at no extra cost.
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