Assistant Store Manager

The Buckle, Inc.•Cedar Park, TX

11d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager support Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while most duties are shared. The role combines Guest service and sales generation with recruiting, training, and developing Teammates; visual merchandise management; store operations; and supervisory leadership. The Assistant Store Manager helps plan and achieve sales goals, maintain visual and operational standards, support staffing and training, and ensure the store remains clean, organized, and shoppable. The position regularly involves working a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs. Relocation may be required, and the role may involve travel to cover other stores in the district, including overnight travel as needed. The position is performed in a retail store setting with usually moderate noise. Physical requirements include standing, walking, using hands, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, talking and hearing, and occasionally sitting. The role requires the ability to lift and maneuver 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to perform each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities.
Ability to work a flexible schedule, which may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to operate a motor vehicle and travel, including overnight as required.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to stand, walk, use hands to finger, handle or feel, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Ability to provide leadership, coach and train Teammates, communicate effectively, and support store sales and operational goals.
Ability to follow company policies, procedures, loss-prevention guidelines, and applicable Human Resources and legal requirements.
No visa sponsorship is available.

Responsibilities

Provide friendly, engaging Guest service; answer questions, recommend and locate merchandise, anticipate Guest needs, and create wardrobing experiences.
Demonstrate product knowledge and sales techniques, communicate current promotions and store policies, and achieve personal sales and other goals set by Store Management.
Build Guest relationships and client-based business, support Guest loyalty and business builders, and use tools such as the Sales Presentation Guide to improve results.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in sales presentation, accountability, loss prevention, shift orientation, product knowledge, and other job duties.
Support daily setup, training, impacting, and reviewing; use performance and delegation tools to track work and support business goals.
Promote a positive floor culture, maintain professional dress standards, communicate with the Team, and recognize and follow up on Teammate training needs.
Own and influence product presentation through zone ownership; assign projects, demonstrate visual tools, and review visual zones with the Store Manager.
Ensure Teammates follow visual standards and checklists; maintain appropriate product sizing and freight presentation, and identify merchandising opportunities and solutions.
Maintain visual standards on the sales floor and in the backroom, and use store performance information to identify opportunities for improvement.
Work a flexible schedule based on store and business needs, including mornings, evenings, weekends, and specified holiday periods.
Complete opening and closing checklists; execute and teach point-of-sale procedures, and follow payment, return, exchange, and loss-prevention policies.
Recognize and respond to security risks and theft, including following daily bag and purse check guidelines.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight processing, recalls, and return-to-vendor tasks.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally.
Complete new-hire paperwork and tasks accurately and promptly according to Human Resources and legal guidelines.
Communicate merchandise-handling concerns and policy violations or Teammate and Guest concerns to appropriate leaders or Human Resources in a timely, confidential manner.
Support store planning across week, month, and year; maintain adequate supplies and communicate with Corporate Office departments.
Handle emergencies in the Store Manager’s absence according to company guidelines and act as Store Manager in their absence.
Support the Store Manager in supervising; conduct interviews as needed, provide and receive feedback, solve problems, and promote personal and store growth.
Travel to and cover other stores within the district based on business needs.
Perform other duties and special projects as assigned.

Benefits

Medical coverage with a choice of two plans, preventive care covered at 100%, and access to virtual care.
Dental and vision insurance.
24/7 virtual care for general, behavioral, and dermatology consultations.
Employee Assistance Program with confidential counseling, wellness coaching, and self-care tools.
401(k) with traditional and Roth options and discretionary company matching contributions for qualifying Teammates.
Health Savings Account and Flexible Spending Accounts; Buckle contributes to an HSA for Teammates enrolled in the high-deductible medical plan.
Eligible Teammates may earn performance-based incentive bonuses.
40% discount on Buckle products and 25% discount on Buckle gift cards.
Vacation time earned on a progressive schedule, starting at 80 or 120 hours depending on employment status, prorated for the first partial year.
40 hours of sick time per year, prorated for the first partial year, with carryover subject to stated limits and applicable law.
One floating holiday and up to three days of bereavement leave.
Salaried Teammates receive one paid volunteer day.
Company-paid basic life and AD&D insurance, with optional supplemental life and short- and long-term disability plans.
Paid and unpaid leave of absence support for qualifying situations; eligible salaried Teammates may receive medical leave pay that can be used as paid parental leave for qualifying circumstances.
Optional accident, critical illness, and hospital indemnity coverage.
Eligible Teammates may access legal services, identity theft protection, and pet insurance.
Eligible part-time Teammates may access medical plans, 401(k) with company match, mental health resources, and paid leave in applicable states.