Assistant Store Manager

The TJX Companies, Inc.•New York, NY
•$23 - $31•Onsite

About The Position

The Assistant Store Manager supports store performance and operations while fostering an inclusive, supportive environment. The role helps the team deliver positive customer experiences in a fast-paced retail setting. Responsibilities span sales and expense management, merchandising, backroom and frontline operations, cash office, customer service, markdowns, scheduling, shipping, and receiving, with attention to reducing shrink and damages. The Assistant Store Manager also recruits, trains, develops, and mentors Associates; communicates and implements company initiatives and action plans; contributes to succession planning; and coordinates loss prevention and operational programs to meet sales, expense, and customer service targets and improve store layout and efficiency. This bonus- and overtime-eligible position has a starting pay range of $22.70 to $31.20 per hour, approximately $56,576.57 to $77,761.63 annually. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
  • Demonstrated ability to lead, develop, and empower a large team.
  • Excellent organizational and communication skills, including the ability to influence others and provide effective feedback and mentorship.
  • Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Strong follow-through in implementing tasks and initiatives.

Responsibilities

  • Support store sales results and manage expenses.
  • Oversee merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
  • Help minimize shrink and damages.
  • Attract, recruit, train, develop, and mentor Associates, fostering a supportive environment for Associates and customers.
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes.
  • Provide input on succession planning to meet future needs.
  • Implement strategies to meet sales, expense, and customer service targets.
  • Coordinate loss prevention and operational programs and improve store layout and efficiency.

Benefits

  • Associate discounts, including for eligible family members.
  • 401(k) match.
  • Medical, dental, and vision coverage.
  • Health savings account (HSA) and health care flexible spending account (FSA).
  • Life insurance and short- and long-term disability coverage.
  • Paid holidays, vacation, sick, bereavement, and parental leave.
  • Employee assistance program (EAP).
  • Incentive programs.
  • Auto and home insurance discounts.
  • Scholarship program.
  • Adoption and surrogacy assistance.
  • Smoking cessation program.
  • Child care and cell phone discounts.
  • Pet insurance and legal insurance.
  • Credit union access.
  • Referral bonuses.
  • Training and development programs.
  • Global well-being programs focused on physical, financial, and emotional wellness.
  • Career growth opportunities.
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