Assistant Store Manager

EW James & Sons•Mc Kenzie, TN

About The Position

The Assistant Store Manager supports the Store Manager in overseeing store operations, with the primary goal of preparing for a future Store Manager role. The position manages daily store functions, maintains high customer-service standards, and develops managerial skills. Responsibilities may vary depending on assignment. The role supervises all employees except the Store Manager and is responsible for interviews, onboarding, training, terminations, and performance evaluations. It works in a fast-paced retail environment and may involve exposure to varied outdoor weather and indoor conditions, including changes in temperature, dust, and humidity.

Requirements

Previous experience in a retail or grocery environment is required.
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
Basic computer skills are required.
Must be at least 18 years old.

Responsibilities

Provide outstanding customer service by creating a customer-friendly environment, greeting and acknowledging customers, maintaining service standards, and demonstrating product knowledge.
Establish daily work assignments and priorities for store associates.
Ensure customer and employee injuries are reported and investigated properly.
Address performance issues consistently with corrective action.
Assist with stocking products and facing the store.
Manage front-end operations, including customer flow, opening registers as needed, and coordinating breaks and lunches.
Perform basic housekeeping, including sweeping, mopping, and sanitizing.
Operate manual and electric pallet jacks, subject to the stated age requirement for electric pallet-jack operation.
Receive and unload truck deliveries.
Manage health and safety, security, and emergency systems, capabilities, and staff and customer awareness in accordance with company policy and applicable law.
Maintain the upkeep and condition of equipment and fixtures on the premises.
Maintain knowledge of total store operations.
Ensure appropriate merchandise stock levels, adjacencies, presentations, signage, and assortment across departments, and keep the sales floor presentable and well stocked.
Ensure compliance with policies and procedures through regular store walks and meetings with department heads.
Assist the Store Manager with recruitment and new-hire training and onboarding as needed.
Conduct performance evaluations and terminations.
Create schedules for associates assigned by the Store Manager.
Oversee cash office operations.
Process weekly timecard approvals and review associates’ timecards daily.
Maintain accurate records and documentation.
Assist with grocery department ordering and ordering for other departments as needed.
Assist with carryout and cashier duties when needed.
Perform other responsibilities assigned by the manager.