Assistant Store Manager

Staples Inc. • Augusta, ME

3d

About The Position

Assistant Managers drive sales, services, and customer engagement in the store and ensure the store is ready for business. The Assistant Store Manager and their team build customer relationships and loyalty, provide total solutions to meet customer needs, and grow the business. They guide the team in being positive, inclusive, and collaborative while helping customers achieve their goals.

The role provides leadership in community engagement, customer service, sales, and team development. It shares responsibility for total store operations and cost control and serves as the Floor Leader, partnering with the General Manager on operational tasks. Hiring is immediate.

Requirements

• At least 2 years of experience managing a sales team in retail or services.
• Experience managing and coaching a team in a customer-centric, solutions-based environment.
• Ability to engage with customers and understand their needs.
• Strong communication, organization, and planning skills, with adaptability to changing business priorities.
• Ability to review results against business goals and strategies and develop plans for growth and improvement.
• Ability to manage conflict reasonably, cooperatively, and without confrontation.
• Ability to act honestly and with integrity regarding customer and business information.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.

Nice To Haves

• Experience using financial metrics to track sales progress and drive profitable sales and margins.
• Ability to network and engage with the community.

Responsibilities

• Ensure the store culture embodies Staples values and its commitment to the community.
• Develop a high-performing team focused on exceptional store experiences, consultative selling, conversions, and providing total solutions to customers.
• Develop the team through coaching, training, and role playing.
• Attain sales and services goals, profit margin, and store-operations execution objectives.
• Establish a business cadence for sales readiness.
• Provide daily direction for merchandising opportunities within the store.
• Assist with delegating operational tasks in partnership with the General Manager.
• Share responsibility for total store operations and cost control, and act as Floor Leader.
• Champion company initiatives and adapt to changes in priorities and responsibilities.
• Build customer relationships that promote loyalty, meet customer needs, and grow the business.

Benefits

• Full-time hours
• Generous paid time off
• Career development program
• Weekly pay
• Bonus plan eligibility
• 401(k) with company match
• Medical insurance
• Dental insurance
• Vision insurance
• Associate discounts on in-store and online merchandise, services, and warranty plans
• Discounts at hundreds of retailers, restaurants, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed