Assistant Store Manager

TJX•Traverse City, MI

22d

About The Position

The Assistant Store Manager supports TJ Maxx store performance and operations while fostering an inclusive, supportive environment for Associates and customers. The role helps deliver positive customer experiences and oversees areas including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with emphasis on reducing shrink and damages. The Assistant Store Manager recruits, trains, develops, and mentors Associates; communicates and implements projects, targets, company initiatives, and store changes; contributes to succession planning; and coordinates loss prevention and operational programs to improve store layout and efficiency.

Requirements

At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
Demonstrated ability to lead, develop, and empower a large team.
Excellent organizational and communication skills.
Ability to influence others and provide effective feedback and mentorship.
Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
Strong follow-through skills to implement tasks and initiatives successfully.

Responsibilities

Support sales results and manage store expenses.
Oversee merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
Focus on minimizing shrink and damages.
Attract, recruit, train, and develop Associates.
Mentor and role-model supportive behavior to promote positive experiences for Associates and customers.
Communicate and implement action plans for projects, targets, company initiatives, and store changes.
Provide input on succession planning.
Implement strategies to meet sales, expense, and customer service targets.
Coordinate loss prevention and operational programs.
Improve store layout and efficiency.

Benefits

Associate discount, including for eligible family members.
Employee assistance program (EAP).
Smoking cessation program.
Bereavement benefit.
401(k) Associate contributions.
Child care and cell phone discounts.
Pet and legal insurance.
Credit union.
Referral bonuses.
For Associates meeting service or hours requirements: 401(k) match; medical, dental, and vision coverage; HSA; health care FSA; life insurance; short- and long-term disability; paid parental leave; paid holidays, vacation, and sick time; auto and home insurance discounts; scholarship program; adoption assistance.
Competitive salary and benefits package.