Assistant Store Manager

Theisen's Home-Farm-Auto•Sparta, WI

2d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in operating a store that emphasizes customer service, maintains associate morale, provides training, and maximizes sales and profits. The role supports daily store operations, personnel supervision, merchandising, inventory, administration, and community involvement. The position may also require performing duties normally assigned to store associates, including forklift operation, load outs, tire changes, and cash register operation. Work is normally performed inside the store, though some tasks may occur outdoors in temperatures below 32 degrees or above 100 degrees. The environment is usually fast-paced, with regular deadlines and sales expectations. Occasional exposure may include extreme noise and vibration, burns, cuts, electrical, explosive, and mechanical hazards, as well as dust, fumes, odors, and poor ventilation. Protective devices may be required depending on the task. Frequent physical demands include lifting up to 25 pounds, walking, standing, bending, reaching, dexterity, and light grasping. Occasional demands include lifting up to and over 50 pounds, climbing stairs, squatting, and firmly grasping. The associate must be able to talk and hear, use a computer, cash register and/or RF device, and work required shifts including nights and weekends while meeting attendance standards.

Requirements

Bachelor’s degree in a business-related field preferred.
Minimum of 2 years of retail or managerial experience.
Satisfactory completion of the National Retail Hardware Association test within three months of starting.
Valid driver’s license with a clean driving record.
Proficiency in Word, Excel, Outlook, and PowerPoint, and knowledge of spreadsheet analysis.
High integrity and business ethics when handling sensitive and confidential information.
Excellent written and verbal communication skills, including the ability to express ideas or instructions effectively.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform forecasting, marketing, and analysis.
Ability to write routine reports and correspondence and speak effectively before individuals or groups.
Ability to calculate figures and amounts such as discounts, percentages, and volume.
Sufficient knowledge of bookkeeping and accounting principles to maintain basic store records accurately.
Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
Excellent organizational skills and ability to plan, prioritize, and manage a diversified workload with multiple priorities.
Ability to work under pressure, attend to detail, and adapt to new priorities.
Good decision-making and problem-solving skills, including making realistic and rational decisions based on logical assumptions and relevant facts.
Ability to assign and evaluate work, coach, mentor, delegate, plan, keep records, report, supervise, and train.
Positive attitude, good listening skills, and an outgoing personality.
Ability to work required shifts, including nights and weekends, and maintain attendance standards.
Ability to meet the physical demands of the job, including lifting, walking, standing, bending, reaching, climbing stairs, squatting, grasping, talking, hearing, and operating computer, cash register, and/or RF equipment.
Specific vision abilities sufficient to perform the job responsibilities and functions efficiently.

Nice To Haves

Some knowledge of construction, maintenance, electrical work, repair, plumbing, forklift operation, and pallet jack operation is helpful but not required.

Responsibilities

Interact with and assist customers and associates, providing prompt attention throughout the store.
Assist the Store Manager in maintaining the store’s cleanliness and appearance.
Perform associate tasks as needed, including forklift operation, load outs, changing tires, and operating cash registers.
Conduct daily store tours to check that areas meet company standards and assign duties.
Address areas that do not meet standards in a timely manner and follow through on priorities.
Observe and respond to customer needs related to merchandising, stock levels, service, refunds, and sales.
Help maintain merchandising, including endcaps, displays, signing, facing, and cross-merchandising.
Train associates as needed and help maintain a knowledgeable associate base.
Assist with supervising store personnel and notify the Store Manager of day-to-day operational problems.
Assist with staffing needs, follow hiring procedures, and maintain consistent disciplinary action as directed by the Store Manager.
Participate in ad set and maintenance.
Learn managerial responsibilities, including operations, scheduling, training, and personnel issues.
Handle inventory and order verification, and oversee bank deposits when the Store Manager is unavailable.
Perform administrative functions and open and close the store as needed.
Participate in the community served by the store and encourage others to become involved in nonprofit organizations.
Perform other duties as requested by management.