Assistant Store Manager

Sprouts Farmers Market•San Jose, CA

About The Position

At Sprouts Farmers Market, the Assistant Store Manager directs business processes at an assigned store and is accountable for positive results. The role requires competence across perishable and non-perishable departments to ensure programs and processes are carried out to drive sales and efficiency. The Assistant Store Manager inspires and motivates a team to provide superior customer service in a fast-paced, friendly environment while complying with company safety, labeling, health, and weights and measures standards. They oversee the entire store when the Store Manager is absent and drive sales, team member engagement, and customer advocacy through leadership across people, processes, partners, and performance. The Assistant Store Manager leads approximately ten Department Managers and Receivers, develops the store leadership team, manages store operations and financial results, and ensures effective inventory, merchandising, food safety, and customer experience practices. The role exercises independent judgment in supervising managers and team members, including directing work, evaluating performance, coaching, assigning responsibilities, identifying development opportunities, and making recommendations on employment and staffing decisions.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent.
1–3 years of retail experience, or an acceptable combination of education and experience.
Demonstrated success leading perishable and non-perishable department operations, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, leader development, performance appraisals, deadlines, inventory and shrink, sales promotions, and merchandising.
Professional written and verbal communication skills, attention to detail, analytical ability, and solution-focused decisiveness.
Proficiency in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
Flexibility to work a schedule that changes with business needs, including nights, weekends, and holidays.
Must have and maintain Food Safety certification.
Able to lift 60 pounds between 15 and 70 inches above the ground; heavier lifting is occasionally required.
Able to push and pull merchandise racks and U-boats, with required push/pull force ranging from 80 to 100 pounds.
Able to stand continuously on hard surfaces, walk up to 2 miles, reach vertically to upper levels, and transfer items horizontally.
Wear task-appropriate PPE, including items such as non-slip closed-toe shoes, long pants, and latex or cut-resistant gloves.

Nice To Haves

A degree in business management, marketing, retailing, communications, advertising, or a related field is preferred.

Responsibilities

Model Sprouts values and leadership behaviors to positively shape store culture.
Develop, motivate, and engage the store leadership team and team members to deliver an exceptional customer experience.
Lead approximately ten Department Managers and Receivers with courtesy, respect, integrity, and care.
Celebrate store successes and identify and address opportunities for continuous improvement.
Teach and position team members to exceed customer expectations; demonstrate product knowledge when assisting customers and training staff.
Communicate expectations, policy changes, new initiatives, and product knowledge; provide and receive constructive feedback and direction.
Address emergencies, crises, equipment failures, and other issues with urgency.
Manage profit and loss, inventory, labor, and expenses to meet targets as a rate to sales.
Maintain compliance with safety and food-safety requirements, including Ecolab and PCR audit standards.
Identify safety, security, and loss-prevention concerns and work with the BPS team to resolve them.
Ensure compliance with federal, state, and company requirements related to labor, health, safety, and sanitation, maintaining a safe and clean work environment.
Drive sales growth and store execution in accordance with Educate and Enrich standards, including store conditions, advertising directives, top-item knowledge, and department schematics.
Maintain top-item in-stock conditions through fresh-item management, perpetual inventory, and computer-assisted ordering.
Oversee inventory operations, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise, with attention to code dates and sanitation.
Oversee distribution-center and vendor invoices and report discrepancies to suppliers as needed.
Lead Receivers and ensure the backroom is organized, clean, and safe.
Help build and maintain sales-floor displays in accordance with company programs and standards.
Verify products are fresh, labeled, and accurately priced; oversee price changes and remain current on sale prices.
Supervise Department Managers and assigned team members, including directing work, evaluating performance, coaching leaders, assigning responsibilities, identifying development opportunities, and making recommendations on hiring, promotion, discipline, and termination.
Make recommendations on employment decisions, performance management, leadership development, corrective action, and staffing matters that are regularly relied upon by store leadership.

Benefits

Competitive pay.
Sick time plan for the employee or immediate family members’ health needs.
Vacation accrual plan.
Opportunities for career growth.
15% discount on purchases for the employee and one other household family member.
Flexible schedules.
Employee Assistance Program (EAP).
401(k) retirement savings plan with company match.
Company-paid life insurance.
Contests and appreciation events with prizes, food, and fun.
Bonus based on company and/or individual performance, subject to eligibility requirements.
Affordable medical, dental, and vision coverage, subject to eligibility requirements.
Health Savings Account with company match, subject to eligibility requirements.
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
Company-paid short-term disability coverage, subject to eligibility requirements.
Paid parental leave for mothers and fathers, subject to eligibility requirements.
Paid holidays, subject to eligibility requirements.
DailyPay access for eligible employees, allowing earned wages to be transferred before payday at no extra cost.