Assistant Store Manager

Pandora•Miami Beach, FL
•$20 - $25

About The Position

The Assistant Store Manager (ASM) supports the Store Manager and contributes to the store’s success by immersing themselves in Pandora’s brand, culture, and products. The role spends substantial time on the sales floor engaging with customers and working alongside the team to drive sales and deliver exceptional customer experiences. The ASM helps create a passionate store culture, coaches and inspires the sales team, supports hiring, and maintains merchandising and retail operational standards. Applicants must complete an assessment emailed after submitting an application.

Requirements

  • At least 2 years of experience in a high-performance selling environment.
  • Strong written and verbal communication skills and the ability to connect with people at all levels of the organization.
  • Business acumen and analytical thinking that can contribute to positive results.
  • Strong time-management skills, including setting and adjusting priorities and delegating tasks.
  • Knowledge of general computer software, including Microsoft Office 365 Suite, and retail point-of-sale systems.
  • At least 18 years old, with proof of identity and eligibility to work.
  • Ability to work a flexible schedule that includes nights, weekends, and holidays.
  • Ability to stand for extended periods and lift more than 50 pounds, and arrive at work on time.

Responsibilities

  • Support the Store Manager in delivering store success.
  • Engage with customers on the sales floor and work alongside the team to drive sales.
  • Build genuine connections with customers and exceed individual and store sales goals and commercial targets.
  • Provide excellent product knowledge and create memorable shopping experiences that build brand loyalty.
  • Coach and inspire the sales team, promoting accountability for individual and store performance.
  • Give real-time feedback and guidance to help the team achieve KPI goals.
  • Build lasting customer relationships beyond individual transactions.
  • Build a talent network and help recruit Sales Associates and Sales Leads for seasonal and core hiring.
  • Uphold merchandising and retail operational standards.
  • Perform other duties as assigned.

Benefits

  • Base pay plus bonus compensation.
  • 401K plan.
  • Medical, dental, and vision benefits.
  • Short- and long-term disability coverage.
  • Basic life and AD&D coverage.
  • Anniversary gift cards and product discounts.
  • Learning and development programs, continuous feedback, LinkedIn Learning, and tuition reimbursement.
  • PTO package including vacation, personal, sick, birthday, and celebration days, as well as paid holidays.
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