Assistant Store Manager
About The Position
The Assistant Store Manager supports the Store Manager in running daily automotive service and tire-store operations, leading the customer experience, coaching teammates, and developing toward a Store Manager role. The position helps keep the shop operating smoothly and supports safe, consistent, and profitable performance. The location is new and currently under construction. Responsibilities include serving as manager on duty, supporting store workflow and team performance, communicating with customers about their service visits, presenting repair and maintenance recommendations, and helping manage parts and tire inventory. Paid training and hands-on development are provided, with opportunities for career advancement, including growth into Store Manager and potentially multi-unit or field leadership roles.
Requirements
- High school diploma or equivalent.
- Valid driver’s license and successful completion of a Motor Vehicle Records check.
- Strong communication skills and a professional, customer-first approach.
- Comfort using POS systems, basic computer tools, and basic math for estimates, invoices, and transactions.
- Ability to lead by example and work a schedule that meets business needs, including opening/closing shifts, weekends, and occasional holidays.
- Must be 18 years of age or older.
Nice To Haves
- Previous Service Advisor, Assistant Manager, retail automotive sales, or store operations experience.
- State Inspector License or ability to obtain within 30 days of hire, if required by location.
- ASE Certified Service Consultant certification or ability to obtain within 90 days of hire, if required or available.
Responsibilities
- Support daily store operations as manager on duty, including opening and closing, cash handling, facility checks, and end-of-day documentation.
- Partner with the Store Manager on scheduling, teammate assignments, shop workflow, KPI execution, and coaching to store standards.
- Lead a positive customer experience by greeting customers, documenting concerns, reviewing service history, and keeping customers updated throughout the visit.
- Present auto repair, tire, and maintenance recommendations clearly and transparently based on inspections, customer needs, and manufacturer guidelines.
- Help manage parts and tire inventory, including receiving, invoicing, returns, warranty tracking, and POS accuracy.
- Follow safety procedures, escalation practices, documentation standards, and company policies while helping the team deliver high-quality work.
Benefits
- Competitive pay, including bonus or commission opportunities
- Paid training and hands-on development
- Medical, dental, and vision benefits
- Paid time off
- Employee discounts
- Career advancement opportunities, including growth toward Store Manager roles
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
