Assistant Store Manager
About The Position
The Assistant Store Manager supports the Store Manager in daily retail operations, sales performance, customer service, and operational efficiency. The role helps oversee all aspects of store operations, including merchandising, product launches, sales objectives, and delivering an extraordinary customer experience with AT&T products and services. The Assistant Store Manager also performs outreach and promotional activities, including off-site events as needed. The role involves managing, coaching, and developing retail sales consultants to help them achieve sales and service goals. AT&T provides paid training to support leadership success. This position is based at the AT&T retail store in Brentwood, Missouri, and is listed as 40 weekly hours.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and ability to champion change.
- Ability to inspire a team through high performance, collaboration, and teamwork.
- Ability to use professional expertise to solve problems and analyze issues.
- Initiative and a results-oriented approach.
Responsibilities
- Support the Store Manager with daily store operations.
- Help drive sales, achieve store performance goals, and meet or exceed sales objectives.
- Help ensure exceptional customer service and an extraordinary experience with AT&T products and services.
- Assist with merchandising and product launches.
- Manage, coach, and develop retail sales consultants to meet sales and service goals.
- Conduct outreach and promotional activities, including off-site events as needed.
- Collaborate with key stakeholders on initiatives beyond store walls.
- Champion change, promote collaboration and teamwork, and take initiative to achieve results.
- Use professional expertise to solve problems and analyze issues.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays.
- Paid parental leave.
- Paid caregiver leave.
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption reimbursement.
- Short-term and long-term disability benefits.
- Life and accidental death insurance.
- Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
- Employee Assistance Programs (EAP).
- Employee wellness programs.
- Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
