Assistant Store Manager

Cycle Gear • North Miami Beach, FL

4d

About The Position

The Assistant Store Manager (ASM) shares responsibility for managing store team members and the overall success of the store. The ASM leads sales efforts, helps the team meet sales goals through friendly, enthusiastic customer service, and maintains strong product knowledge to provide customers and team members with detailed information about product features and benefits. The role also supports and understands store operations, including opening and closing procedures, returns and store credit, special orders, and assigning tasks to Sales Associates.

The ASM leads by example, trains team members, communicates sales goals, and helps maintain store presentation through cleaning, stocking, organizing, and merchandising. The position calls for staying current on brand and product knowledge, company information, and sales and company-wide events. The role also emphasizes a friendly, upbeat approach, openness to new ideas, and commitment to a safe, equitable workplace.

Compensation is an hourly base rate plus the opportunity to earn uncapped tiered commission based on meeting sales goals, with additional incentives such as SPIFFS. The first five shifts are paid at base rate to allow time for learning. Full-time benefits include medical, dental, vision, life, and accident coverage, paid time off, a 401(k), and an employee discount. Team members also have access to DailyPay, a voluntary benefit that allows secure transfers of earned pay before payday.

Requirements

• At least 2 years of sales management, product sales, or customer service experience; experience in specialty retail is ideal.
• Experience leading, coaching, mentoring, and/or teaching a team, in retail or another setting.
• Experience using computers, including MS Excel, and POS systems; RetailPro is specified.
• A self-starter mentality and ability to consistently deliver an outstanding, personalized retail experience.
• An open mind and eagerness to learn and participate in the riding community.

Nice To Haves

• Motorcycle riding experience, knowledge, or interest is strongly desired but not required.
• Experience in a specialty retail environment.

Responsibilities

• Share responsibility for managing store team members and the overall success of the store.
• Lead sales efforts, train and coach team members, communicate sales goals, and help Sales Associates meet sales goals through friendly, enthusiastic customer service.
• Maintain strong product knowledge and provide customers and team members with in-depth information about product features and benefits.
• Assist with and understand store operations, including opening and closing procedures, returns and store credit, special orders, and assigning tasks to Sales Associates.
• Assign and assist with cleaning, stocking, organizing, and merchandising to maintain store presentation.
• Stay current on brand and product knowledge, company information, sales, and company-wide events.
• Lead by example with a friendly and upbeat personality.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Accident insurance
• Paid time off
• 401(k)
• Generous employee discount
• DailyPay, a voluntary benefit that allows secure, instant transfers of earned pay before payday
• Tiered commission based on meeting sales goals, with additional sales incentives such as SPIFFS

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed