Assistant Store Manager

MCM Products USA•Paramus, NJ

26d

About The Position

The Assistant Store Manager will partner with the General Manager and execute plans and strategies developed by the Store Manager to support sales, operations, talent management, clientele development, and merchandising at an MCM retail location. The role is responsible for helping create a positive internal work environment and customer experience while driving store performance and operational excellence.

Requirements

1 to 3 years of store management experience.
BA or BS degree.
Experience maintaining retail operational excellence, including payroll, shrink management, and inventory management.
Leadership skills in recruiting and developing associate-level talent.
Ability to present to groups and manage product knowledge sessions.
Solid understanding of retail math and using analytics in a business environment.
Operational expertise in driving performance through internal KPIs.
Analytical approach and keen attention to detail.
Ability to stand for long periods and work retail hours, including standard, peak, and holiday hours.
Strong time-management and organizational skills, with the ability to multitask in a fast-paced environment.
Strong negotiation skills and an adaptable approach to selling.
Ability to establish and maintain strong interpersonal relationships.
Excellent communication and interpersonal skills.
Self-motivated, able to work independently, and able to recognize when to seek guidance.
Advanced Microsoft Office skills, particularly in Word and Excel.

Nice To Haves

Fashion-brand store management experience may be preferred.
Experience working with affluent customers and luxury brands is an asset.
Experience with new-store openings and opening rollouts.

Responsibilities

Achieve or exceed sales targets, including top- and bottom-line results for the location.
Investigate customer issue trends, develop solutions, prepare reports, and coach staff on handling similar challenges.
Train associates on standard operating procedures and ensure they understand the procedures and their potential business impact.
Monitor inventory planning and maintain appropriate in-stock, turnover, and flow metrics.
Maintain loss-prevention procedures to minimize unnecessary loss and improve security in store receiving areas.
Review the retail profit and loss statement to identify profitability opportunities and coach associates on improving store and individual performance.
Analyze business needs, identify top and slow sellers, and fulfill the merchandising strategy.
Perform store opening and closing procedures in accordance with company standards.
Review company email and other communication tools, share relevant messages with sales associates, and act on messages in a timely manner.
Partner with the General Manager to support store functions across sales, operations, talent management, clientele development, and merchandising.