Assistant Store Manager

Boot Barn • Beaumont, TX

12d

About The Position

The Assistant Store Manager is an essential member of the store leadership team, collaborating with the Store Manager to cultivate and maintain an environment that supports Boot Barn’s Mission, Vision, and Values. The role helps uphold exceptional customer service, partner development and engagement, merchandising standards, store operations, and store sales goals. The Assistant Store Manager partners with the Store Manager and District Manager to pursue year-over-year increases and improve processes and productivity.

Boot Barn describes its community as one built on togetherness, collaboration, belonging, listening, shared ideas, recognition, and mutual support. Partners work collectively to make a positive impact, guided by the values of the West. The company’s vision is to offer everyone a piece of the American spirit, one handshake at a time.

The Assistant Store Manager leads and develops partners, supports sales and customer engagement, maintains merchandising and operational standards, and collaborates on staffing, training, scheduling, inventory, and community events. The role also performs opening and closing procedures, follows company policies and applicable laws, and maintains professionalism, quality of work, attendance, and appearance.

The position requires a variety of shifts, including nights, weekends, and holidays, with flexible scheduling and extended hours when necessary. Travel to support local stores may be required up to 15% of the time. The work is primarily in a clean, orderly, properly lighted and ventilated store environment with moderate noise. Physical activity includes standing, walking, bending, and frequent lifting; the role may require carrying up to 40 pounds.

Requirements

• Associate’s degree and/or 2 to 4 years of experience in retail store management.
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time-management skills, including the ability to manage multiple priorities.
• Strong communication and customer-service skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Ability to travel up to 15% to support local stores, as needed.
• Ability to stand, walk, and squat for more than 50% of the work shift; bend, stoop, kneel, and squat occasionally; and use a ladder or step stool occasionally.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with partners and customers; required vision abilities include close, distance, peripheral, and depth perception, and adjustment of focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Lead partners to foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
• Review goals with partners and provide consistent, timely coaching, actionable feedback, and recognition.
• Lead by example and be present on the sales floor during peak business hours.
• Promote continuous learning and assist with partner training plans to improve operational and merchandising performance.
• Develop individual team members toward career goals within the company.
• Collaborate with the Store Manager to adapt to changing business needs and procedures, adjust schedules, support interviewing and hiring, train operational staff on new policies and procedures, and communicate with District, Region, and Store Support Center partners as needed.
• Assess and communicate local customer needs to the Store Manager.
• Collaborate with the Store Manager to plan and execute volume-driving events involving outreach to the local community or market.
• Lead and coach associates in building customer engagement through B Rewarded Loyalty Programs.
• Hold individuals and teams accountable for achieving goals.
• Ensure merchandise stock levels, adjacencies, presentations, signing, and assortments meet customer needs and comply with visual presentation guidelines.
• Ensure markdown compliance and execution.
• Ensure product receipts are processed accurately and promptly.
• Partner with the Store Manager on inventory shrink plans and drive the strategy with the store team.
• Maintain product knowledge across western boots, work boots, denim, hats, and add-ons, and coach and train partners in these categories.
• Complete opening and closing procedures to company standards and comply with the Time and Attendance policy and procedures.
• Adhere to and enforce local, federal, and state laws and company policies, procedures, and practices.
• Apply business acumen and understanding of all aspects of store operations.
• Demonstrate professionalism, strong communication, teamwork, quality work, reliable attendance, and appropriate appearance.
• Perform additional duties as assigned by the District Manager or Store Support Center partners.

Benefits

• Competitive hourly rate plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Growth opportunities at every level; the company states it is opening 50+ new stores each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree