Assistant Store Manager

AutoZone•Milan, NY
•$17 - $18

About The Position

As an Assistant Store Manager at AutoZone, you’ll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you’ll play a key role in shaping store success and developing future talent. AutoZone store teams serve customers by helping them find automotive parts and solutions, maintaining well-stocked inventory, providing product guidance, driving sales, and supporting store operations. The Assistant Store Manager assists the Store Manager with team leadership, customer service, operational efficiency, safety, and financial performance. This role may take responsibility for store operations in the absence of the Store Manager or Commercial Sales Manager. AutoZone offers benefits that include competitive pay, medical, dental and vision plans, an employee discount, a 401(k) with company match, a stock purchase plan, mental health support, and career growth opportunities. Additional benefits for full-time employees include paid time off, life and disability insurance options, health savings and flexible spending accounts with wellness rewards, and tuition reimbursement. Eligibility and waiting period requirements may apply.

Requirements

  • Basic automotive parts knowledge.
  • Proven leadership experience with strong communication, decision-making, and sales-driving skills.
  • Integrity, professionalism, and commitment to customer satisfaction.
  • Ability to thrive in a fast-paced environment while driving operational excellence and team engagement.
  • Ability to foster a positive work culture focused on employee development and results.
  • Proficiency in managing, analyzing, and reconciling Profit & Loss statements.
  • Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
  • Flexibility to work evenings, weekends, and holidays as business needs arise.

Nice To Haves

  • Strong people skills and effective communication in both Spanish and English.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel.
  • Promote clear and effective communication with employees and customers.
  • Help meet sales targets, maintain accurate inventory levels, and optimize cash flow.
  • Oversee efficient store workflows and compliance with company standards when the Store Manager or Commercial Sales Manager is absent.
  • Ensure customers receive WOW! service, proactively resolve concerns, and turn complaints into positive experiences.
  • Lead company initiatives to improve productivity, employee training and retention, and operational efficiency.
  • Maintain effective merchandising and a clean, organized, visually appealing shopping environment.
  • Enforce the use of Personal Protective Equipment (PPE), promote workplace safety, and assist with risk management.
  • Support budgeting, analyze Profit & Loss statements, and monitor expense controls to maximize profitability.
  • Lift, load, and deliver merchandise safely and accurately.

Benefits

  • Competitive pay
  • Medical, dental, and vision plans
  • AutoZone in-store discount and other exclusive discounts and perks
  • 401(k) with company match
  • Stock Purchase Plan
  • AutoZoners Living Well Program with free mental health support
  • Opportunities for career growth
  • Paid time off for full-time employees
  • Life insurance options for full-time employees
  • Short- and long-term disability insurance options for full-time employees
  • Health Savings and Flexible Spending Accounts with wellness rewards for full-time employees
  • Tuition reimbursement for full-time employees
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