Assistant Store Manager

The TJX Companies, Inc.•Jackson, TN
•$23 - $31•Onsite

About The Position

Marshalls is seeking an Assistant Store Manager to foster an inclusive and supportive environment and empower the team to create positive customer experiences. The role is dynamic and fast-paced, with responsibility for supporting store performance and operations, developing Associates, and implementing company and store initiatives. The Assistant Store Manager supports sales results, manages expenses, and oversees merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with an emphasis on minimizing shrink and damages. The role also involves recruiting and developing talent, mentoring Associates, communicating action plans, contributing to succession planning, coordinating loss-prevention and operational programs, and improving store layout and efficiency. This is a bonus- and overtime-eligible position at Marshalls Store 0477 in Jackson, Tennessee. The starting pay range is $22.70–$31.20 per hour, approximately $56,576.57–$77,761.63 annually. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • At least 2 years of retail leadership experience as an Assistant Store Manager or Store Manager.
  • Demonstrated ability to lead, develop, and empower a large team.
  • Excellent organizational and communication skills, including the ability to influence others and provide effective feedback and mentorship.
  • Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Strong follow-through skills to implement tasks and initiatives successfully.

Responsibilities

  • Support store sales results, manage expenses, and oversee key operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
  • Focus on minimizing shrink and damages.
  • Attract, recruit, train, develop, mentor, and serve as a role model for Associates.
  • Foster a supportive environment and a positive, engaging experience for Associates and customers.
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes.
  • Provide input on succession planning to meet future needs.
  • Implement strategies to meet sales, expense, and customer service targets.
  • Coordinate loss-prevention and operational programs.
  • Improve store layout and operational efficiency.

Benefits

  • Associate discounts at TJX stores for the employee and eligible family members
  • 401(k) match
  • Medical, dental, and vision coverage
  • Health savings account (HSA)
  • Health care flexible spending account (FSA)
  • Life insurance
  • Short- and long-term disability
  • Paid holidays, vacation, sick leave, bereavement leave, and parental leave
  • Employee assistance program (EAP)
  • Incentive programs
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption and surrogacy assistance
  • Smoking cessation program
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • Training and development programs
  • Global physical, financial, and emotional well-being programs
  • Career growth opportunities
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