Assistant Store manager
About The Position
For over 60 years, World Market has searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. The company values authenticity, empowerment and respect, and is looking for a place where employees can be themselves, contribute in meaningful ways, and have fun. When you join the team, you’ll enjoy flexible scheduling, a shopping discount, working with a supportive team, wellness resources, anniversary and recognition programs, and hands-on training for career growth. Benefits include Medical, Dental, and Vision Insurance, a 401(k) Savings Plan, and an Employee Assistance Program.
Requirements
- Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
- Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
- Must have the desire and potential to promote into a position of higher responsibility within 12 months.
- Must be willing and able to commute for a promotion within a 30–50-mile radius.
- Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.
- Minimum Age 21 years.
- Ability to lift up to 40 lbs.
Responsibilities
- In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.
- Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
- Consistently exemplify, maintain, and foster the culture and values of World Market.
- Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
- Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
- Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
- Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results.
- Validate and ensure execution of all customer loyalty and omnichannel initiatives and activities.
- Utilize all company planning tools to effectively schedule store associates to provide exceptional Customer Experience and support the needs of the business; partner with Assistant Managers to ensure proper staffing to support both sales floor coverage and store workload.
- Assist the Store Manager with all timekeeping responsibilities, including scheduling, attendance management, and timekeeping functions.
- Assist Store Manager with recruiting and hiring responsibilities; prioritize timely scheduling of interviews, onboarding/orientation, and training.
- Responsible for organizing, planning, and executing all signage and graphics in partnership with the entire management team.
- Address and resolve employee issues and/or concerns with the appropriate partnership.
- Support and maintain strong operational execution, inventory management, data integrity, and compliance routines.
- Support and maintain Loss Prevention routines to support profitability initiatives.
- Complete Direct Store Orders and validate proper receiving.
- Manage all supply/fixture ordering and any facilities and maintenance issues.
- Responsible for validating, reconciling, and filing all monthly paperwork.
Benefits
- Flexible scheduling that supports your lifestyle & work-life balance
- Up to 30% shopping discount on our unique finds for you and your designated shopper
- Wellness resources to be and do your best
- Anniversary and recognition programs that celebrate you
- Hands-on training for career growth made for you
- Medical, Dental, and Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
