Assistant Starbucks Store Manager

Starbucks at Brittain Resorts & Hotels•Chapel Hill, NC

2d•Onsite

About The Position

The Assistant Store Manager supports the Store Manager with the day-to-day operations of their assigned Starbucks location, including supervising team members, supporting store operations, and working side-by-side with team members to serve quality products and provide excellent customer service. This position helps ensure company and Starbucks standards are consistently maintained and assists with leading store operations in the Store Manager's absence.

Requirements

Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
Must be able to work a variety of opening, closing, and mid shifts as needed
Previous experience as a Starbucks manager required
Proven experience managing a team through motivation, coaching, and development
Strong decision-making and problem-solving skills, with the ability to use independent judgment and anticipate customer needs
Excellent communication skills, both verbal and written.
Proficiency with computers and office applications (e.g., word processing, spreadsheets, databases)
Ability to analyze financial information, prepare budgets, and make informed business decisions
Passion for providing exceptional service to guests and team members
Responsibility, reliability, and honesty
Teamwork and collaboration
Must be able to communicate clearly and professionally with guests, coworkers and supervisors

Responsibilities

Delivering exceptional customer service to guests
This is a working management role; work alongside our baristas during shifts by preparing & providing quality beverages & food products, stocking, replenishing, and deep cleaning as needed
Supporting the Store Manager in executing weekly, daily and monthly sales plans
Assisting with scheduling team members according to business needs
Supporting cash management through the daily, weekly and monthly reconciliation of operating funds
Assisting with continued training and new-hire training plans
Providing positive coaching and feedback to team members for performance improvement
Continuous coaching on new beverage recipes, food items and company standards
Assisting with inventory management, including ordering, maintaining proper par levels, and ensuring appropriate product inventory
Helping oversee daily store operations and providing leadership to team members in the Store Manager's absence
Maintaining a clean and safe work environment on par with all appropriate company, state, and federal standards
Other duties as assigned