Starbucks Store Manager

Concord Hospitality EnterprisesRaleigh, NC
Onsite

About The Position

We are seeking a motivated and customer-focused Starbucks Store Manager to lead our store team in delivering the exceptional Starbucks experience. In this role, you will oversee daily store operations, coach and mentor partners, and ensure a welcoming environment for our guests.

Requirements

  • Previous retail or food service management experience, preferably in a high-volume environment
  • Strong leadership, communication, and organizational skills
  • Passion for customer service and team development
  • Ability to work flexible hours, including weekends and holidays

Responsibilities

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.
  • Lead and develop the store team, providing coaching, training, and performance feedback
  • Maintain high standards of customer service and ensure a positive guest experience
  • Oversee daily store operations including opening/closing procedures, cash handling, and inventory management
  • Monitor product quality and presentation, ensuring all beverages and food items meet Starbucks standards
  • Manage scheduling and labor to optimize productivity and meet financial targets
  • Build and maintain strong relationships with partners, fostering a positive, inclusive, and team-focused culture
  • Analyze sales trends and implement strategies to drive revenue and operational efficiency
  • Ensure compliance with all health, safety, and store policies

Benefits

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities
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