Starbucks Store Manager

Starbucks at Brittain Resorts & Hotels•Chapel Hill, NC

2d•Onsite

About The Position

The Store Manager handles all day-to-day operations of their assigned Starbucks location, including managing team members, monitoring and reporting store financials, and working side-by-side with team members to serve quality products and provide excellent customer service.

Requirements

Previous experience as a Starbucks manager in a high-volume location required
Proven experience managing a team through motivation, coaching, and development
Strong decision-making and problem-solving skills, with the ability to use independent judgment and anticipate customer needs
Excellent communication skills, both verbal and written.
Proficiency with computers and office applications (e.g., word processing, spreadsheets, databases)
Ability to analyze financial information, prepare budgets, and make informed business decisions
Passion for providing exceptional service to guests and team members
Responsibility, reliability, and honesty
Teamwork and collaboration
Must be able to communicate clearly and professionally with guests, coworkers and supervisors

Nice To Haves

Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
Must be able to work a variety of opening, closing, and mid shifts as needed

Responsibilities

Delivering exceptional customer service to guests
This is a working management role; work alongside our baristas during shifts by preparing & providing quality beverages & food products, stocking, replenishing, and deep cleaning as needed
Creating and executing, weekly, daily and monthly sales plans
Monitoring and reporting store financials such as P&L statements, budgets, etc…
Scheduling team members according to business needs
Cash management through the daily, weekly and monthly reconciliation of operating funds
Creating and executing continued training and new-hire training plans
Positive coaching of team members for performance improvement Implementing disciplinary action if necessary
Continuous coaching on new beverage recipes, food items and company standards
Inventory management, including ordering, maintaining proper par levels, and communicating with Starbucks Director and other Store Managers in the company to maintain appropriate product inventory
Maintaining a clean and safe work environment on par with all appropriate company, state, and federal standards
Other duties as assigned