Retail Assistant Store Manager - 2625

First Cash • Oklahoma City, OK

3d

About The Position

The Assistant Store Manager partners with the Store Manager to support daily store operations, develop team members, deliver exceptional customer service, and help drive profitability. The role provides hands-on leadership experience and involves working with a wide variety of merchandise, including jewelry, electronics, tools, and more. The position may serve as Manager on Duty when needed and includes opening and closing responsibilities. Bilingual applicants are encouraged to apply.

Requirements

• Be at least 18 years old.
• High school diploma, GED, or equivalent experience.
• Strong leadership, coaching, team development, and customer service skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Comfort working with a variety of merchandise; firearms may be present in FFL locations, with certification provided.
• Basic math and computer skills.
• Willingness to assist customers or retrieve merchandise from exterior areas.
• Strong customer service skills and a team-oriented mindset.

Nice To Haves

• Previous leadership, key-holder, supervisory, or management experience.
• Experience using retail checkout systems.
• Bilingual ability.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Benefits

• Competitive hourly pay plus commission, with associates able to earn 2–8% commission based on individual performance.
• Additional bonus opportunities based on store performance.
• Earned Wage Access available after day 2.
• Employee discounts starting day one.
• Vacation and sick/personal time based on tenure and applicable state/local requirements.
• 401(k) auto-enrollment after 6 months; age requirements apply.
• Tuition reimbursement opportunities for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED