Assistant Store Manager

Lakeline Mall•Cedar Park, TX

8d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, merchandising, and store operations with leadership responsibilities. The Assistant Manager works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership; shares responsibility for training and motivating Teammates; and acts as Store Manager when the Store Manager is absent. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, though most responsibilities are shared. The position focuses on delivering excellent Guest service and achieving sales goals, building and developing the team, maintaining visual merchandising standards, and ensuring effective store operations. The role assists with hiring, coaching, scheduling, training, inventory and freight tasks, opening and closing procedures, loss prevention, and maintaining a clean, organized, shoppable store. The position may require a flexible schedule, travel to other stores within the district, and relocation.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to operate a motor vehicle and travel, including overnight travel as required.
Ability to perform the physical demands of the role, including regularly standing, walking, using hands, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, talking, and hearing.
Ability to lift and maneuver up to 50 pounds throughout the store and backroom.
Vision abilities including close, distance, color, peripheral, and depth perception, and the ability to adjust focus.
Ability to provide and accept feedback, support leadership, solve problems, and maintain professional relationships with Teammates and Management.
No visa sponsorship is available.
Relocation may be required.

Responsibilities

Deliver engaging, attentive Guest service and help Guests select merchandise, build outfits, and discover additional products.
Meet personal sales, sales-per-hour, average sale, and total net sales goals, and contribute to the store’s overall sales performance.
Use the Sales Presentation Guide and business-building tools to support sales presentations, Guest loyalty, fit appointments, credit card engagement, and client relationships.
Share product knowledge, current promotions, payment and exchange policies, and security practices with Guests and Teammates.
Work with the Store Manager to plan sales goals, set education priorities, and execute actions that support store business goals.
Recruit, train, motivate, and develop Teammates; assist with hiring and conduct interviews as needed.
Coach Teammates on sales presentations, denim showmanship and fit, Guest engagement, accountability, loss prevention, and non-sales positions.
Maintain a positive floor culture, demonstrate professional dress and leadership, provide and receive feedback, and support team growth.
Own and influence product zones, assign daily zones and projects, and ensure visual standards and checklists are followed.
Partner with the Store Manager to delegate, demonstrate, and review visual zones; identify merchandising opportunities and recommend solutions.
Keep the sales floor sized and freight displayed appropriately, and maintain visual standards in the sales floor and backroom.
Complete operational tasks including opening and closing checklists, markdowns, pulls, freight processing, recalls, and vendor returns.
Execute and teach Point of Sale procedures, follow payment, return, exchange, and loss prevention policies, and handle calls from the Corporate Office.
Maintain a clean, organized, and shoppable store; monitor supplies and communicate merchandise-handling concerns.
Watch for security risks and theft, conduct required bag and purse checks, and follow Loss Prevention guidelines.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally.
Communicate policy violations and Teammate or Guest concerns promptly and confidentially to appropriate leaders or Human Resources.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies.
Build communication and working relationships with Corporate Office departments and assist the Store Manager with effective store operations.
Handle emergencies in the Store Manager’s absence in accordance with Company guidelines.
Travel to and cover other stores within the district based on business needs, and perform other duties or special projects as assigned.

Benefits

Medical coverage with a choice of two plans, preventive care covered at 100%, and virtual care access.
Dental and vision insurance.
24/7 virtual care for general, behavioral, and dermatology consultations.
Employee Assistance Program with confidential counseling, wellness coaching, and self-care tools.
401(k) with traditional and Roth options and discretionary company matching for qualifying Teammates.
Health Savings Account and Flexible Spending Accounts; Buckle contributes to an HSA for eligible Teammates enrolled in the high-deductible medical plan.
Performance-based incentive bonuses for eligible Teammates.
40% discount on Buckle products and 25% discount on Buckle gift cards.
Vacation time earned on a progressive schedule based on role and years of service.
40 hours of sick time per year, or more where required by law, with carryover subject to stated limits.
One floating holiday and up to three days of bereavement leave.
One paid volunteer day for salaried Teammates.
Company-paid basic life and AD&D insurance, with optional supplemental life and short- and long-term disability plans.
Paid and unpaid leave for qualifying situations; eligible salaried Teammates may receive medical leave pay that can be used as paid parental leave.
Optional accident, critical illness, and hospital indemnity coverage.
Legal services, identity theft protection, and pet insurance for eligible Teammates.