Assistant Store Manager

Store Space Self Storage•Tonawanda, NY
•$17 - $21•Onsite

About The Position

Store Space Self Storage is seeking a driven, organized, and customer-focused Assistant Store Manager to support operations at a self-storage facility in Tonawanda, New York. The role focuses on customer service, sales, facility upkeep, cash handling, reporting, and adherence to company standards. The stated hourly pay range is $17.00–$21.00. Store Space is a commercial real estate company providing self-storage facilities, real estate investment opportunities, and property management services. The company describes customer relationships and service as central to its success.

Requirements

  • At least 2 years of customer service experience, such as retail sales, restaurant, front desk, or site management experience.
  • At least 1 year of customer-centered sales and collections (cold calling) experience.
  • Strong computer skills and ability to learn new applications.
  • Valid driver's license and access to reliable transportation.
  • Valid car insurance with the applicant's name listed on the policy.
  • Ability to walk, sit, and stand for extended periods.
  • Ability to operate a POS system and typical office machines.
  • Ability to travel between multiple locations.

Responsibilities

  • Increase sales by converting opportunities to rentals and upselling.
  • Manage facility upkeep, including cleaning bathrooms, hallways, and the lobby.
  • Provide excellent customer service and respond to inquiries.
  • Handle cash, complete reporting, and make daily deposits.
  • Maintain company standards and adhere to policies.
  • Travel between multiple locations.

Benefits

  • Eight paid holidays, including birthdays, and three Flex Holidays of the employee's choice.
  • 401(k) with a company match.
  • FSA/HSA plans; Store Space contributes $50 per month if enrolled.
  • Lifestyle Spending Account; Store Space contributes $40 per month.
  • Opportunities for growth throughout the U.S.
  • Medical, dental, vision, life, and disability plans.
  • Paid time off, sick leave, parental leave, and other forms of protected leave.
  • Employee Assistance Program.
  • Voluntary benefits such as pet insurance, accident coverage, and critical illness coverage.
  • Training, development, internal promotion, and career advancement opportunities.
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