1592 Colton PTSL

Five Below • Colton, CA

6d

About The Position

The Assistant Store Manager supports the daily operation of a Five Below store and helps ensure that associates deliver an excellent customer experience. The role supports store leadership with sales, expense control, merchandising, receiving and organizing stock, associate onboarding and training, and store maintenance. When needed, the Assistant Store Manager serves as Manager on Duty and takes responsibility for store operations, staff management, customer service, and urgent issues. The position also includes opening or closing the store and completing related security procedures.

This is an hourly position starting at $17.40. The schedule must be flexible to meet business needs and may include day, evening, weekend, and overnight shifts, as well as travel when required. The position requires frequently operating a cash register, handling and placing merchandise, climbing ladders, bending and kneeling, moving around the store, and remaining upright and stationary for much of the time.

Requirements

• High school graduate or equivalent.
• At least 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• At least 18 years old and able to perform all essential job functions in compliance with applicable laws.
• Ability to work a flexible schedule that may include day, evening, weekend, and overnight shifts, and travel as required.
• Ability to frequently operate a cash register.
• Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently climb and descend ladders to retrieve and put away stock.
• Ability to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
• Ability to frequently move across the sales floor and between the sales floor and stock room to assist customers and handle merchandise.
• Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.

Nice To Haves

• College experience preferred.

Responsibilities

• Ensure crew members provide strong customer service through personal contact and train the crew in the B.E.S.T. customer service experience, including fast and friendly checkout.
• Help oversee the daily activities of store associates and ensure they perform their duties effectively and provide excellent customer service.
• Assist with receiving, unpacking, and organizing new stock so items are placed on the sales floor efficiently.
• Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
• Manage store opening or closing, including securing cash, locking doors, setting alarms, and preparing for smooth daily operations.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses by seeking opportunities to improve merchandising, staff performance, and customer service.
• Partner with the store leadership team on merchandising procedures and World Recovery.
• Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.

Benefits

• The company directs applicants to its benefits site for information about perks and support, including health coverage and financial and personal wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED