1592 Colton PTSL

Five Below • Colton, CA

5d

About The Position

Five Below is seeking a store leadership team member to help deliver excellent customer service and support daily store operations. The role trains and supports associates, helps manage store activities, merchandising, receiving, sales, and expenses, and serves as Manager on Duty when needed. It also includes opening and closing the store and performing routine store maintenance. The position requires a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts, as well as travel when required. This job description is not all-inclusive; the Store Manager may assign additional responsibilities based on store needs.

Requirements

• High school graduate or equivalent.
• At least 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• At least 18 years old and able to perform essential job functions in compliance with applicable laws.
• Ability to work a flexible schedule, including day, evening, weekend, and potentially overnight shifts, and travel when required.
• Ability to operate a cash register frequently.
• Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently use ladders to retrieve and put away stock.
• Ability to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
• Ability to frequently move around the sales floor and between the sales floor and stock room.
• Ability to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.

Nice To Haves

• College experience preferred.

Responsibilities

• Ensure crew members deliver a positive customer experience through personal contact with customers.
• Train crew members on the B.E.S.T. customer service experience and help ensure fast, friendly checkout.
• Help oversee daily activities of store associates and ensure they perform their duties effectively and provide excellent customer service.
• Assist with receiving, unpacking, and organizing new stock for efficient placement on the sales floor.
• Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
• Open or close the store, including securing cash, locking doors, setting alarms, and preparing for daily operations.
• Support associate onboarding and ongoing training on store policies, product knowledge, and operational procedures.
• Drive sales and control expenses by seeking opportunities to improve merchandising, staff performance, and customer service.
• Partner with the store leadership team on merchandising procedures and World Recovery.
• Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.

Benefits

• The posting directs applicants to a benefits site for information about health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED