Automotive General Service Technician - Store 1592

Monro Inc.•Estero, FL

3d•Onsite

About The Position

The General Service Technician performs basic routine vehicle repairs and maintenance in accordance with company standards and manufacturer specifications. This hourly role may be full-time or part-time, based on business needs. The technician is expected to provide exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and meeting guest expectations for service time and quality. The role includes tire services, basic vehicle maintenance, courtesy inspections, inventory and general store duties, and safe operation of tools and equipment. The technician must follow company policies, governmental requirements, environmental codes, and ANSI/OSHA standards, and maintain technical proficiency through required training.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro operating standards.
Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform lubrications, oil changes, basic maintenance such as bulb, wiper blade, and filter replacement, battery testing, and battery installation.
Complete Monro’s Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Perform general store duties and help maintain the store’s cleanliness and guest-ready condition.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, using designated routes and following local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, including all required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University courses and modules on time.
Operate, use, and maintain equipment safely and in accordance with Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.