Assistant Store Manager

The Salvation Army•Niagara Falls, NY

About The Position

The Salvation Army Adult Rehabilitation Center is seeking an Assistant Store Manager to assist the Store Manager in managing store operations and supervising store personnel. The position supports the Center’s rehabilitation mission by helping provide beneficiaries in the work therapy program with an example of professional conduct and work habits. The role may also be asked to fill in at other store locations and perform other duties assigned by the immediate supervisor and/or Administrator.

Requirements

  • High school diploma or equivalent.
  • Experience in sales.
  • Ability to read and interpret simple income and expense reports.
  • Valid driver’s license with an acceptable DMV record.
  • Good verbal and written communication skills.
  • Ability to motivate a team.

Nice To Haves

  • Supervisory experience preferred.

Responsibilities

  • Help create a pleasant, hospitable work environment and maintain good customer relationships.
  • Understand and ensure compliance with accounting, employee, and store policies.
  • Assist the Store Manager in meeting sales, production, and expense budget goals and maintaining a profitable operation.
  • Ensure production is taken from the back room and properly displayed on the sales floor.
  • Receive applications and participate in applicant interviews as needed.
  • Assist with training, directing, and supervising new personnel, and retrain personnel as necessary.
  • Assist with regular personnel evaluations, identifying performance strengths and areas for development.
  • Assist with scheduling sales associates and unpaid staff to ensure full store coverage; when the manager is absent, post weekly schedules that include assignments, breaks, and vacations.
  • Assist in completing biweekly payroll information for store personnel, noting signatures, absenteeism, and overtime, and submit it to the finance department as requested.
  • When the manager is absent, order merchandise to keep the store well stocked and ensure merchandise is prepared and colorized according to the ARC Command Rag Out Calendar.
  • Account for and bank cash receipts according to the Safekeeping of Salvation Army Funds policy.
  • Ensure paperwork and sales reports are completed and forwarded to the finance department daily.
  • When the manager is absent, attend manager meetings and inform store personnel of new policies and directives.
  • Ensure safety measures comply with Salvation Army policy and government regulations, and hold staff accountable for compliance.
  • Report safety hazards, property damage, and personal injuries to the Administrator, Store Supervisor, or designee.
  • Provide beneficiaries in the work therapy program with an example of professional conduct and work habits.
  • Fill in at other store locations when asked and perform other duties assigned by the immediate supervisor and/or Administrator.
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