Assistant Store Manager

Carter's • Myrtle Beach, SC

3d

About The Position

As an Assistant Store Manager at Carter’s, you will be a welcoming first point of contact for growing families, helping customers find products for milestones throughout their parenting journey. You will support a positive, inclusive environment for customers and employees, share product knowledge, and help the team deliver a consistent customer service and omnichannel experience. You will assist the Store Manager with team development, business performance, store operations, and merchandising. The role may include duties beyond those listed and responsibilities may be changed or reassigned at management’s discretion.

Requirements

• At least 1 year of retail or related management experience.
• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled, including at least two closing shifts per week.

Nice To Haves

• A positive and solutions-oriented mindset.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers, provide assistance, and explain product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching others.
• Analyze business performance and take action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through company-sponsored programs, including credit.
• Assist the Store Manager with recruiting, hiring, training, and developing the store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report task completion and financial results using company tools.
• Partner with the Store Manager on merchandising standards, promotional planning, markdown execution, and product placement.
• Help reduce loss through customer service, education, and operational controls.

Benefits

• Health benefits and mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Tuition-free GED or bachelor’s degree through the Advance You Program, or English as a second language learning.
• Paid time off and holidays.
• Parental leave.
• Adoption assistance.
• Charitable matching gifts.
• Professional and personal development and career growth programs.
• Schedules intended to support balance across aspects of life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED