Assistant Store Manager - State Street, East St Louis, IL
About The Position
The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. The role includes merchandising execution, expense and inventory management, team training and development, human resources support, operational compliance, and outstanding customer service. The position is based at the State Street store in East St. Louis, Illinois, and may require working in multiple stores in the assigned district. The standard work week does not exceed 40 hours, with a flexible schedule that includes days, nights, weekends, and holidays.
Requirements
- At least one year of retail management experience.
- Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
- Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
- Ability to think strategically, plan, and organize effectively.
- Professionalism in all situations.
- Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
- Results-driven approach with critical and creative thinking skills; project management, time management, analytical, and organizational skills.
- Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
- Ability to plan, organize, multitask, and set priorities in response to changing demands from multiple sources.
- Ability to execute directives precisely and consistently.
- Working knowledge of Microsoft Office products.
- Willingness to work in multiple stores in the assigned district.
- Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
- Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
- Reliable transportation.
- Willingness to travel by car, plane, or train.
Responsibilities
- Oversee the quality and performance of retail store staff.
- Ensure compliance with company policies and procedures.
- Model effective leadership to build commitment to store goals and training standards.
- Assist with recruiting, selecting, training, and developing store personnel.
- Assist with annual performance evaluations and provide feedback to the Store Manager.
- Assist with expense management and develop strategies to help stores perform within budget.
- Help monitor and identify loss or inventory inconsistencies to achieve shrink goals at or below company plan.
- Monitor and control operational compliance, safety, and business standards.
- Support employee training in suggested selling and merchandising techniques.
- Uphold customer service standards and provide customers with a friendly environment and outstanding service.
- Assist with accurate, regular merchandise inventory counts.
- Perform other duties as assigned.
Benefits
- Bonus opportunity when applicable guidelines or criteria are met.
- Company 401(k) plan for all roles.
- Medical, dental, and vision coverage for full-time roles.
- Company-paid time off for full-time roles.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
