Sales Associate (Full-Time) - State Street, East St Louis, IL

DTLR, Inc.•East Saint Louis, IL

9d•$16 - $17•Onsite

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other assigned responsibilities. Work is expected to be professional, courteous, reliable, and results-oriented. The standard work week is a minimum of 35 hours and a maximum of 40 hours. The role builds customer relationships, identifies customer needs, and provides knowledgeable product assistance. The associate also supports shipments, merchandising, restocking, pricing, loss prevention, operational compliance, employee training, point-of-sale procedures, and the maintenance of a neat sales environment. The associate may be asked to take charge of the store and to work in multiple stores within the assigned district. The position requires extended periods of standing and the ability to lift, carry, push, or pull up to 50 pounds. Employees must be able to work extended hours during critical project phases in a fast-paced environment and have reliable transportation. The stated pay range is $16.00–$17.00 per hour, and the role is eligible for the company 401(k) plan.

Requirements

Excellent command of English to communicate effectively with management, customers, and employees.
Demonstrated leadership and ability to work under minimal supervision and take charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style trend knowledge and interest in working with customers in a retail setting.
Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.

Nice To Haves

Previous retail or customer service work experience is preferred, but not necessary.
High school diploma or equivalent is preferred.

Responsibilities

Build customer relationships and provide professional, courteous, attentive, honest, and responsive service.
Identify customer needs and provide knowledgeable assistance in selecting suitable products.
Use basic fashion and trend knowledge to sell appropriate merchandise while maintaining company standards.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager in monitoring and identifying issues related to loss or store inconsistencies to help meet shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Help minimize inventory shrinkage by protecting the store against shoplifting and internal theft, and follow loss prevention policies and security procedures.
Follow proper point-of-sale procedures, balance money received during assignments, and work with store management to investigate discrepancies.
Keep management informed of important developments, potential problems, and other information needed for effective management.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.