Assistant Store Manager

Goodwill of Southwestern Pennsylvania • Robinson Township, PA

3d • $18 - $19

About The Position

The Assistant Store Manager assists the Store Manager with the daily operations of a retail store or outlet. The role uses critical thinking, interpersonal skills, active listening, and management abilities to meet sales expectations and deliver customer-focused service. The Assistant Store Manager oversees personnel and helps ensure efficient store operations, while building leadership skills and contributing to the community.

The position provides leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and maintain efficient operations. It also requires adherence to organizational policies and procedures so retail operations maintain a positive internal and external appearance. Local travel may be required. The schedule varies and requires availability to work evenings, weekends, and holidays as needed.

Requirements

• High school diploma or equivalent.
• At least 1 year of management experience for external candidates.
• Internal candidates may qualify with a high school diploma or equivalent and 6 months of experience in the Goodwill Team Leader role.
• Valid driver's license, active insurance policy, and reliable transportation for local travel.
• Complete Goodwill SWPA-assigned background checks, including a National Criminal Background check, before the first day of employment.
• Provide current, valid Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH before the first day of employment.
• Availability to work evenings, weekends, and holidays as required.

Responsibilities

• Assist the Store Manager with daily retail store or outlet operations.
• Provide leadership and direction to staff, program participants, donors, and customers.
• Help achieve production and quality goals and meet sales expectations.
• Support customer-focused service and ensure efficient store operations.
• Adhere to organizational policies and procedures and help maintain a positive internal and external appearance.
• Use communication, organizational, management, and problem-solving skills, with attention to detail and customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED