Assistant Manager - Sureway Henderson HWY 41

FOOD GIANT SUPERMARKETS INC•Henderson, KY

About The Position

The Assistant Store Manager works in the Grocery department and is knowledgeable about all aspects of the store. The role assumes full responsibility for store operations when the Store Manager is absent and is generally responsible for duties similar to those of the Store Manager. The position is intended to provide training toward becoming a Store Manager and directly supervises store associates. Duties may include purchasing, budgeting, accounting, personnel work, and other management functions, in addition to supervising employees. The Assistant Store Manager helps operate the store within company guidelines to achieve sales and profit objectives; supports staffing, training, performance management, inventory control, customer service, merchandising, payroll, reporting, and store safety; and carries out tasks assigned by the Store Manager. The role may require travel as necessary and work on a flexible schedule.

Requirements

  • High school graduate or General Education Degree (GED).
  • No prior experience necessary.
  • Microsoft Office and general computer knowledge.
  • Access to a phone at all times.
  • Ability to complete basic math calculations.
  • Ability to meet the physical demands of the role, including frequent standing, walking, sitting, handling and fingering, reaching, squatting or kneeling, bending, and lifting and carrying items; occasional climbing, crawling, and lifting or carrying over 100 pounds.
  • Ability to meet sensory and vision requirements, including near, distance, color, peripheral, and depth perception; hearing emergency sounds, intercoms, and fan motors; and senses of smell and touch, as well as taste.
  • Ability to wear required personal protective equipment; back belts are required when lifting and handling heavy products or objects.
  • Subject to pre-employment background and drug screening.

Responsibilities

  • Provide customer service by greeting and assisting customers and responding professionally to inquiries and complaints.
  • Monitor sales activities to ensure customers receive satisfactory service and quality goods.
  • Assign duties and direct and supervise employees involved in sales, inventory, cash reconciliation, and customer services.
  • Inventory stock, reorder when it reaches specified levels, maintain merchandise, and help prevent out-of-stocks.
  • Keep records of purchases, sales, requisitions, employee schedules, time cards, markups, markdowns, spoilage, and store-use merchandise.
  • Enforce safety, health, security, and company policies and procedures, and comply with applicable city, county, state, and federal regulations.
  • Inspect products and merchandise for condition, correct pricing, display, and advertised functionality.
  • Recruit, interview, hire, train, evaluate, promote, demote, or terminate employees as appropriate, in coordination with the Store Manager.
  • Perform subordinate work as needed, including cleaning and organizing shelves and displays and selling merchandise.
  • Establish and implement departmental policies, goals, objectives, and procedures; instruct staff on handling difficult sales.
  • Help formulate merchandise pricing, estimate consumer demand, and determine the types and quantities of goods to sell.
  • Prepare work schedules and maintain accurate employee time and attendance records.
  • Review inventory and sales records and prepare management and budget reports.
  • Observe scheduled shift hours and carry out tasks assigned by the Store Manager.
  • Work with company officials on methods and procedures to increase sales, expand markets, and promote the business.
  • Plan budgets and authorize payments and merchandise returns as assigned.
  • Help achieve sales and profit objectives through goal setting, planning, leadership, and productivity improvements; control expenses and preserve company property.
  • Maintain effective store operations and necessary records, timely two-way communication, and effective work schedules.
  • Support a favorable customer image through store cleanliness, attractiveness, employee conduct, and appropriate supervision.
  • Help reduce losses from theft, remain informed about local competition, handle customer complaints, and display merchandise to maximize profits.
  • Record all hours worked on the time clock and verify hours worked; ensure sales are recorded at the time of purchase.
  • In the Store Manager's absence, organize, calculate, and enter daily sales information for the corporate office, and prepare or ensure timely and accurate end-of-week and end-of-year reports.
  • Help close out payroll accurately so employees are paid correctly and on time.
  • Advise the Store Manager or supervisor of personnel situations or policy violations that negatively affect store operations, and maintain employee warning notices as directed.
  • Train new employees on each shift and ensure employees understand and follow company policies and procedures.
  • Share responsibility for store inventory and follow vendor check-in procedures within company guidelines.
  • Notify the Store Manager or supervisor immediately if the bank deposit is not made daily; maintain a low cash drawer, use the safe as instructed, keep the safe locked, and complete shift checkout reports as directed.
  • Keep coolers, shelves, and displays full and fronted; clean and maintain store equipment; prepare and maintain perishable foods to company standards.
  • Build and maintain sellable displays, clean the parking lot and surrounding grounds, sweep and mop floors, dust shelves, lift and carry trash containers to the outside bin, and unload stock trucks.
  • Complete other tasks assigned by the Store Manager or Assistant Manager.
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