Assistant Store Manager

Sprouts Farmers Market•Nashville, TN

About The Position

At Sprouts Farmers Market, the Assistant Store Manager directs business processes at an assigned store and delivers positive results. The role requires competence across perishable and non-perishable departments to ensure programs and processes drive sales and efficiency. The Assistant Store Manager inspires and motivates a team to provide superior customer service in a fast-paced, friendly environment while complying with company safety, labeling, health, and weights and measures standards. The role oversees the entire store when the Store Manager is absent and drives store sales, team member engagement, and customer advocacy through leadership of people, processes, partners, and performance. The Assistant Store Manager leads Department Managers and Receivers, develops the store leadership team, and models Sprouts' leadership behaviors. Responsibilities span customer experience, sales execution, inventory and expense management, receiving and merchandising, team development, regulatory compliance, food safety, and store operations. The role exercises independent judgment in supervising assigned team members and makes employment and performance recommendations that are regularly relied upon by store leadership.

Requirements

  • Be at least 21 years of age.
  • Have a high school diploma or equivalent.
  • Have 1–3 years of retail experience, or an acceptable combination of education and experience.
  • Demonstrate success leading perishable and non-perishable department operations, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, leadership development, performance appraisals, deadlines, inventory and shrink, sales promotions, and merchandising.
  • Have professional written and verbal communication skills, attention to detail, analytical ability, and solution-focused decisiveness.
  • Be proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
  • Be flexible to work a schedule that changes with business needs, including nights, weekends, and holidays.
  • Have and maintain Food Safety certification.
  • Be able to lift 60 pounds between 15 inches and 70 inches above the ground; lifting heavier items is occasionally required.
  • Be able to push and pull merchandise racks and U-boats, with required force ranging from 80 to 100 pounds.
  • Be able to stand continuously on hard surfaces, walk up to two miles, reach vertically to upper levels, and transfer items horizontally.
  • Wear task-appropriate PPE, including non-slip, closed-toe shoes, long pants, and latex and/or cut-resistant gloves.

Nice To Haves

  • A degree in business management, marketing, retailing, communications, advertising, or a related field.

Responsibilities

  • Model leadership behaviors aligned with Sprouts values and positively shape store culture.
  • Develop, motivate, and engage the store leadership team and team members to deliver an exceptional customer experience.
  • Lead approximately ten Department Managers and Receivers with courtesy, respect, integrity, and care.
  • Celebrate store successes and identify and address opportunities for continuous improvement.
  • Teach team members to exceed customer expectations and demonstrate advanced product knowledge when assisting customers and providing training.
  • Communicate expectations, policy changes, initiatives, and product knowledge, and provide and receive constructive feedback.
  • Address emergencies, crises, equipment failures, and other issues promptly and effectively.
  • Manage inventory, labor, and expenses to meet targets as a rate to sales.
  • Maintain compliance with safety and food-safety requirements, including Ecolab and PCR audit standards; address safety, security, and loss-prevention concerns with the BPS team.
  • Ensure compliance with federal, state, and company standards and regulations related to labor, health, safety, and sanitation.
  • Drive sales growth and store experience execution through Educate and Enrich standards, store conditions, advertising directives, top-item knowledge, and department schematics.
  • Maintain top-item in-stock conditions through fresh-item management, perpetual inventory, and computer-assisted ordering.
  • Oversee inventory tasks, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise, with attention to code dates and sanitation.
  • Oversee distribution-center and vendor invoices and report discrepancies to suppliers as needed.
  • Lead Receivers and ensure backroom organization, cleanliness, and safety.
  • Help build and maintain sales-floor displays in compliance with company programs and standards.
  • Verify that products are fresh, labeled, and priced accurately; oversee price changes and stay current on sale prices.
  • Supervise Department Managers and assigned team members by directing work, evaluating performance, coaching leaders, assigning responsibilities, and identifying development opportunities.
  • Make recommendations regarding hiring, promotion, discipline, termination, performance management, leadership development, corrective action, and staffing.

Benefits

  • Competitive pay.
  • Sick time plan.
  • Vacation accrual plan.
  • Opportunities for career growth.
  • 15% discount on purchases at Sprouts for the employee and one other household family member.
  • Flexible schedules.
  • Employee Assistance Program (EAP).
  • 401(k) retirement savings plan with a generous company match.
  • Company-paid life insurance.
  • Contests and appreciation events with prizes, food, and activities.
  • Bonus based on company and/or individual performance, subject to eligibility requirements.
  • Affordable medical, dental, and vision coverage, subject to eligibility requirements.
  • Health Savings Account with company match, subject to eligibility requirements.
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
  • Company-paid short-term disability coverage, subject to eligibility requirements.
  • Paid parental leave for mothers and fathers, subject to eligibility requirements.
  • Paid holidays, subject to eligibility requirements.
  • DailyPay access for eligible employees, allowing transfer of earned pay before payday at no extra cost.
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