Assistant Store Manager

AT&T•Vallejo, CA

11d•$71,200 - $97,800•Onsite

About The Position

The Assistant Store Manager supports the Store Manager with daily retail store operations, sales performance, customer service, and operational efficiency. The role helps oversee store operations, manage and develop a team, and ensure customers receive an exceptional experience with AT&T services, entertainment, products, and technology. Responsibilities include assisting with merchandising and product launches, meeting and exceeding sales objectives, conducting outreach and promotional activities including off-site events as needed, and coaching retail sales consultants to achieve sales and service goals. AT&T provides paid training to support leadership development. The position is based at 976 Admiral Callaghan Lane in Vallejo, California, and is scheduled for 40 hours per week.

Requirements

Excellent communication and leadership skills.
Three or more years of sales and/or customer experience in telecommunications or a related industry.
Prior management experience.
Well-developed planning, analytical, and problem-solving skills.
Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
Ability to collaborate with key stakeholders on initiatives beyond store walls.
Strategic perspective and ability to champion change.
Ability to solve problems and analyze issues using professional expertise.
Ability to take initiative and strive to create results.

Responsibilities

Support the Store Manager in daily store operations and efforts to achieve store performance goals.
Help drive sales, provide exceptional customer service, and optimize operational efficiency.
Help oversee store operations and manage and develop the retail team.
Assist with merchandising and product launches.
Help meet and exceed sales objectives.
Perform outreach and promotional activities, including off-site events as needed.
Coach retail sales consultants to help them meet sales and service goals.
Collaborate with key stakeholders on initiatives beyond store walls.
Inspire the team through high performance, collaboration, and teamwork; champion change and take initiative to produce results.

Benefits

$10,000 sign-on bonus for qualified hires, subject to eligibility and payout terms.
Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays.
Paid parental leave.
Paid caregiver leave.
Additional sick leave may be available beyond what state and local law require; it is unprotected.
Adoption reimbursement.
Short- and long-term disability benefits.
Life and accidental death insurance.
Supplemental critical illness, accident, hospital indemnity, and group legal benefit programs.
Employee Assistance Programs (EAP).
Employee wellness programs.
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
Base salary of $53,200–$79,800 plus $18,000 commission; stated total target compensation is $71,200–$97,800.